Marlon Marinero
montebello
Summary
Dynamic professional with a strong background in customer service and team management. Skilled in developing training programs and mentoring staff, leading to improved performance and customer satisfaction. Committed to creating an inclusive and engaging learning environment.
Overview
22
22
years of professional experience
Work History
Ceramics Instructor
Freelace
Los Angeles, CA
01.2018 - Current
- Developed engaging ceramics curriculum for diverse skill levels, enhancing student creativity and technique.
- Conducted hands-on workshops, fostering collaborative learning and artistic expression among participants.
- Mentored students in glazing and firing processes, improving project outcomes and confidence in skills.
- Implemented new teaching methods to adapt to varying student needs, increasing class participation and enthusiasm.
Assistant Store Manager
Schott NYC
Glendale, CA
03.2019 - 08.2020
- Led daily store operations, ensuring optimal inventory management and customer satisfaction.
- Developed training programs for new staff, enhancing team performance and service quality.
- Implemented visual merchandising strategies, driving product visibility and sales engagement.
- Analyzed sales data to identify trends, informing strategic decisions to boost revenue.
Back Stock Associate
Buck Mason
Venice, CA
04.2018 - 01.2020
- Managed inventory organization, ensuring efficient stock placement and retrieval.
- Trained new associates on stock management procedures and safety protocols.
- Implemented process improvements to streamline back stock operations and enhance efficiency.
- Conducted regular audits of inventory levels, maintaining accuracy and minimizing discrepancies.
Back Stock Coordinator
American Apparel
Los Angeles, CA
07.2016 - 08.2018
- Managed inventory levels to ensure optimal stock availability and minimize overstock situations.
- Coordinated timely replenishment of merchandise across retail locations to enhance customer satisfaction.
- Trained and mentored junior staff on inventory management systems and operational procedures.
- Developed streamlined processes for tracking shipments, reducing delays in product availability.
Assistant Manager
Adidas Originals
Hollywood, CA
06.2013 - 04.2015
- Led training sessions to enhance team performance and product knowledge.
- Developed and implemented strategies to improve customer engagement and satisfaction.
- Analyzed sales data to identify trends and optimize inventory management.
- Coordinated promotional events to boost brand visibility and drive foot traffic.
Sales Associate
Sole Technology
Lake Forest, CA
04.2004 - 01.2006
- Assisted customers in identifying products, enhancing overall shopping experience.
- Maintained up-to-date knowledge of product lines and features to support sales efforts.
- Executed daily visual merchandising strategies to optimize product displays and drive sales.
- Processed transactions efficiently, ensuring accuracy and adherence to company policies.
Education
Bachelor of Arts - Studio Arts
California State University, Los Angeles
Los Angeles, CA06-2024
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2004
Skills
- Customer service
- Patience and empathy
- Critical thinking
- Material handling
- Knowledge in Point of sales systems
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Schott NYC
03.2019 - 08.2020
Back Stock Associate
Buck Mason
04.2018 - 01.2020
Ceramics Instructor
Freelace
01.2018 - Current
Back Stock Coordinator
American Apparel
07.2016 - 08.2018
Assistant Manager
Adidas Originals
06.2013 - 04.2015
Sales Associate
Sole Technology
04.2004 - 01.2006
Bachelor of Arts - Studio Arts
California State University, Los Angeles
High School Diploma -
Bell Gardens High School