Marlon Maxwell
Massapequa,NY
Summary
Dynamic and detail-oriented professional with a proven track record at USPS, excelling in accuracy and efficiency. Recognized for enhancing mail processing operations and training new staff. Strong problem-solving abilities and organizational skills led to reduced errors and improved service quality during peak seasons. Committed to workplace safety and operational excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Mail Processing Clerk
USPS Mid-Island Processing and Distribution Center
12.2018 - Current
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
Mail Handler Assistant
United States Post Office
11.2017 - 01.2018
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Loaded and unloaded trucks filled with bulk items for transport using proper lifting techniques.
- Operated postal machines, including postage meters and mail-processing machines.
- Operated postage meters, mail sealers and labeling machines.
- Labeled, weighed and processed mail and packages for efficient distribution.
Lead Warehouse Auditor
Mattress Firm/Sleepys
03.2003 - 09.2016
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Used scanners to quickly locate and track items in warehouse.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Expedited customer orders, working closely with shipping department to ensure timely delivery.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Maintained clean and safe work environment.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Prepared and checked outbound shipments for accuracy.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Education
Liberal Arts
Nassau Community College
Garden City, NYSkills
- Problem-solving skills
- Accuracy and precision
- Workplace safety
- Work independently
- Strong organization skills
- Teamwork
- Attention to detail
- Problem-solving abilities
Timeline
Mail Processing Clerk
USPS Mid-Island Processing and Distribution Center
12.2018 - Current
Mail Handler Assistant
United States Post Office
11.2017 - 01.2018
Lead Warehouse Auditor
Mattress Firm/Sleepys
03.2003 - 09.2016
Liberal Arts
Nassau Community College
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