Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlon Mclemore

Midland,TX

Summary

Dedicated Cemetery Caretaker with proven expertise in grounds maintenance and compassionate family support, honed at Midland County Cemetery. Excelled in regulatory compliance and enhanced visitor experience through meticulous attention to detail and effective teamwork. Skilled in lawn care and equipment repair, demonstrating adaptability and excellent communication in high-pressure situations.

Overview

12
12
years of professional experience

Work History

Cemetery Caretaker

Midland County Cemetery
  • Upheld regulatory compliance by diligently adhering to local, state, and federal guidelines for cemetery operations.
  • Maintained garden area, sidewalks, public walkways of large cemetery.
  • Ensured timely burials with efficient coordination of interment schedules and resources.
  • Maintained a professional demeanor during interactions with grieving families, offering support and guidance as needed.
  • Improved visitor experience by regularly updating directional signage and maps throughout the cemetery.
  • Supported grieving families with compassionate assistance during funeral services and burial arrangements.
  • Promoted a peaceful atmosphere with consistent enforcement of cemetery rules concerning noise levels, visitor behavior, and pet restrictions.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Maintained gardening tools by replacing blades and fluids.

Manager/Driver

Wilbert Funeral Service
08.2012 - 02.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Education

Diploma -

Justin F Kimball Highschool
Dallas, TX
06.1997

Skills

  • Heavy Lifting
  • Grounds Maintenance
  • Grave digging
  • Burial Procedures
  • Teamwork and Collaboration
  • Attention to Detail
  • Reliable and Dependable
  • Problem-solving abilities
  • Multitasking Abilities
  • Adaptable and Flexible
  • Reliability
  • Excellent Communication
  • Lawn Care
  • Hand and Power Tool Operation
  • Landscape maintenance
  • Trimming and Edging
  • Trimming and weeding
  • Equipment Repair
  • Lawn Mowing

Timeline

Manager/Driver

Wilbert Funeral Service
08.2012 - 02.2024

Cemetery Caretaker

Midland County Cemetery

Diploma -

Justin F Kimball Highschool

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Marlon Mclemore