Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
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Marlon Moura

Medford,OR

Summary

Motivated and disciplined second-year Cybersecurity student with a strong academic record (GPA: 3.66) and recognition as an Outstanding Student during the first year. Bilingual in English and Portuguese, offering a diverse background in customer service, research, and IT. Proven skills in problem-solving and technical troubleshooting, complemented by a collaborative approach to teamwork. Committed to leveraging expertise to contribute effectively in dynamic environments within the cybersecurity field.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Baron Promotions and Marketing
08.2023 - 05.2024
  • Delivered comprehensive customer support across all stages of the sales process, including promotional products, branded apparel, custom design, estimates, shipping, purchase orders, and inventory management.

Research & Marketing Assistant to Allen Moreland, Esq.

AXS Law Group
10.2021 - 08.2022
  • Conducted Brazilian market research and managed social media projects tailored to legal practice; provided cultural insights and client-specific research to support international outreach. Delivered bilingual (Portuguese-English) communication and full spectrum IT support, including troubleshooting and training in Word, Excel, and other office software tools.

Barber Trainee

Miami Barber Institute
10.2020 - 10.2021
  • Expanded technical and client service skills by training in a high-volume barbershop, providing haircuts and grooming services to clients of all ages. Gained hands-on experience in a professional setting, honing speed, precision, and adaptability across a wide range of styles and client needs.

Library Assistant

Faculdades Integradas Hélio Alonso
10.2010 - 12.2017
  • Supported students and faculty by providing front-line library services in a fast-paced academic environment. Assisted with cataloging, inventory management, and resource organization to ensure efficient access to academic materials. Developed strong knowledge of research tools and campus systems while balancing work responsibilities with full-time studies.

Education

Associate of Applied Science - Cybersecurity

Umpqua Community College
Roseburg, OR
05-2026

Barber Diploma - Barbering

Miami Barber Institute
Miami, FL
10.2021

ESL Course - English As A Second Language

Miami Dade College
Miami, FL
01.2021

Bachelor of Arts - Communications

Universidade Nove De Julho
São Paulo, Brazil
07-2019

Foundational Coursework - Advertising & Marketing (Transferred)

UNIFACHA - Faculdades Integradas Hélio Alonso
Rio De Janeiro, Brazil
01.2017

Skills

  • Solid foundation in cybersecurity principles, including network defense, incident response, and risk management
  • Proficient in Python and SQL for data analysis and automation
  • Strong understanding of Microsoft Office Suite and Windows/Linux environments
  • Excellent analytical, communication, and problem-solving abilities

LANGUAGES

English: Full Professional
Portuguese: Native or Bilingual

Interests

Passionate about soccer—both playing and watching—and an avid basketball fan Enjoy cooking and baking for friends, trying out new recipes, traveling—especially to US national parks—and listening to gospel music

Timeline

Customer Service Representative

Baron Promotions and Marketing
08.2023 - 05.2024

Research & Marketing Assistant to Allen Moreland, Esq.

AXS Law Group
10.2021 - 08.2022

Barber Trainee

Miami Barber Institute
10.2020 - 10.2021

Library Assistant

Faculdades Integradas Hélio Alonso
10.2010 - 12.2017

Associate of Applied Science - Cybersecurity

Umpqua Community College

Barber Diploma - Barbering

Miami Barber Institute

ESL Course - English As A Second Language

Miami Dade College

Bachelor of Arts - Communications

Universidade Nove De Julho

Foundational Coursework - Advertising & Marketing (Transferred)

UNIFACHA - Faculdades Integradas Hélio Alonso