Marlon Najar
Chicago,IL
Summary
Hard-working team player with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
Work History
Cargo Duty Manager
Swissport Cargo Services
04.2020 - 02.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Maintained a safe and secure environment for employees through regular facility inspections and adherence to safety protocols.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Assistant Store Manager
Ross Dress For Less
07.2016 - 12.2019
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports evaluating controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Education
High School Diploma -
Foreman College And Career Academy
3235 N. Leclaire Ave, Chicago IL06.2016
Skills
- Customer Service
- Time Management
- Team Supervision
- Attention to Detail
- Health and safety compliance
- Delegating Work
- Bilingual (Spanish)
Languages
Spanish
Native or Bilingual
Timeline
Cargo Duty Manager
Swissport Cargo Services
04.2020 - 02.2024
Assistant Store Manager
Ross Dress For Less
07.2016 - 12.2019
High School Diploma -
Foreman College And Career Academy