Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlon Paulk

Indianapolis,IN

Summary

Knowledgeable repair professional with excellent project management and documentation capabilities. Equipped with proper certifications necessary to complete various and all work. Adaptable individual well-educated in facility maintenance, electrical repair, installation and troubleshooting. Industrious Maintenance Mechanic looking to build upon skills and tackle new responsibilities. Skilled at inspecting machinery and structures for any damages, defects or malfunctions. Proficient in performing both preventive maintenance and emergency maintenance services. Agile Maintenance Mechanic with 3 years of experience in the mechanical maintenance field. Skilled in reading and interpreting drawings, diagrams and blueprints. Strong and fit to lift over 75 pounds and spend several hours standing or kneeling. Specialties include complete repair services and preventive maintenance. Resourceful Mechanic with 3 years of experience skilled in plumbing, electrical and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.

Overview

10
10
years of professional experience

Work History

Maintenance Mechanic

Indiana Automotive Fasteners
05.2022 - Current
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Repaired and replaced pumps, valves and motors.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Reviewed blueprints and specifications to identify most effective ways to approach projects.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Wrote and revised maintenance procedures.

Forklift Operator

Neovia Logistics Services
11.2020 - 05.2022
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Signaled workers to discharge, dump or level materials.

Customer Service/Technical Writer

Walmart
02.2017 - 03.2020
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Provided [Timespan] job status reports to promote quick and accurate service.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Investigated and resolved accounting, service and delivery concerns.

Custodial Maintenance Worker

Franklin Township Community School
09.2018 - 10.2019
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Customer Service Associate

CEVA Logistics Inc.
04.2015 - 01.2017
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Desktop Support Junior Network Administrator

PricewaterhouseCoopers
12.2012 - 09.2014
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Authored documentation for system configuration and troubleshooting.
  • Introduced management tools to create and manage virtual server computing environment.
  • Developed and documented network policies, procedures and standards.
  • Diagnosed and resolved hardware and software issues.
  • Assisted IT staff on troubleshooting issues and closing calls.

Education

Associate of Applied Science - Network Administrator

Harrrison College
Indianapolis, IN
05.2011

Skills

  • [Power tool] proficiency
  • Troubleshooting
  • Safety-conscious

Timeline

Maintenance Mechanic

Indiana Automotive Fasteners
05.2022 - Current

Forklift Operator

Neovia Logistics Services
11.2020 - 05.2022

Custodial Maintenance Worker

Franklin Township Community School
09.2018 - 10.2019

Customer Service/Technical Writer

Walmart
02.2017 - 03.2020

Customer Service Associate

CEVA Logistics Inc.
04.2015 - 01.2017

Desktop Support Junior Network Administrator

PricewaterhouseCoopers
12.2012 - 09.2014

Associate of Applied Science - Network Administrator

Harrrison College

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Marlon Paulk