Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Marlon Perez

Hialeah

Summary

Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Automotive Service Technician

Braman Cadillac
Miami
08.2023 - Current
  • Diagnosed vehicle issues using advanced diagnostic equipment and tools.
  • Performed routine maintenance services including oil changes and tire rotations.
  • Repaired and replaced faulty components for various automotive systems.
  • Collaborated with service advisors to determine customer needs and expectations.
  • Adjusted brakes, aligned wheels and performed wheel balancing operations to restore safe driving conditions.
  • Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.

Automotive Detailer

Key Transportation
Hialeah
10.2020 - 08.2022
  • Cleaned and polished vehicles to meet company standards.
  • Inspected vehicles for damage and cleanliness before detailing.
  • Applied wax and sealants to protect vehicle surfaces.
  • Provided quality control by checking completed work for consistency.
  • Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
  • Restored headlights by removing oxidation with a buffing compound then sealed the headlight lens cover.
  • Performed minor repairs such as replacing wiper blades or light bulbs on vehicles.

Customer Service Representative

U-Haul
Medley
09.2019 - 10.2020
  • Assisted customers with reservations and rental inquiries efficiently.
  • Resolved customer complaints to ensure satisfaction and retention.
  • Processed transactions using point-of-sale systems accurately.
  • Educated customers on proper equipment usage and safety protocols.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Stock Inventory

Burlington Store Help
Hialeah
08.2017 - 09.2019
  • Complied with company protocols by maintaining sales floor and back stock inventory levels.
  • Managed stock inventory levels according to company guidelines.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Managed counter stock inventory and product flow, kept team informed of up-to-date stock levels and of arrival time for non-stock items.
  • Organized and maintained stock inventory levels in order to meet customer demands promptly.

Education

Automotive Technician - Service Technician

Lindsey Hopkins Technical College
Miami, FL
05-2024

GED -

Miami Dade College
Miami, FL
12-2019

Skills

  • Diagnostic testing
  • Transmission servicing
  • Engine repair
  • Suspension repair
  • Problem solving
  • Time management
  • Service recommendations
  • Vehicle inspection
  • Automotive maintenance
  • Performance tuning
  • Parts replacement
  • Safety and compliance

Certification

  • A4: Suspension and Steering
  • A5: Brakes
  • A6: Electrical/Electronic Systems
  • A7: Heating and Air Conditioning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Automotive Service Technician

Braman Cadillac
08.2023 - Current

Automotive Detailer

Key Transportation
10.2020 - 08.2022

Customer Service Representative

U-Haul
09.2019 - 10.2020

Stock Inventory

Burlington Store Help
08.2017 - 09.2019

Automotive Technician - Service Technician

Lindsey Hopkins Technical College

GED -

Miami Dade College

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