Marlon Polanco
Mcadoo,PA
Summary
Dedicated and results-driven professional seeking an administrative position where I can leverage my extensive experience in Customer Service, Quality Assurance, Microsoft Office, and Problem Solving. Adept at fostering a culture of continuous improvement and skilled in training, coaching, and development.
Overview
6
6
years of professional experience
Work History
AVP1 Transportation Associate
09.2021 - Current
- Assumed leadership responsibilities as a backup lead for the TOM team
- Conducted thorough in-yard and offsite trailer audits to maintain 100% yard accuracy
- Managed YMS audits, ensuring comprehensive and updated documentation as per operational standards
- Facilitated effective communication with the Relay Operations Center (ROC) and carriers, ensuring streamlined trailer redirection and resolution of any operational concerns
- Ensured smooth flow in the yard and provided assistance to Transportation Associates (TAs) in safely maneuvering and parking in the yard and offsite lots
- Effectively handled managerial duties in the absence of the manager, ensuring seamless coordination with the Operations team
- Implemented necessary safety measures by tagging and unflagging trailers, mitigating potential risks
- Monitored and analyzed key metrics, including Create to Start, Create to Complete, Fleet Status, and Work Orders for trailers/day-cabs/hostlers
- Supervised and managed a team of 25 TAs, demonstrating strong leadership and conflict resolution skills
- Possess a class A CDL license and proficiently conducted TOMY runs to multiple Amazon sites in the region.
AVP1 Amazon Warehouse Associate
04.2019 - 09.2021
- Attained proficiency in handling an electric pallet jack and underwent PIT operator training
- Collaborated with the IB Dock Team to ensure timely and accurate delivery of pallets to their designated areas, thereby achieving productivity goals.
AVP1 Amazon Temp Warehouse Associate
Amazon
Oak Ridge Rd, Hazle Township, PA, 18202
09.2018 - 04.2019
- Received comprehensive training in operating a manual pallet jack
- Ensured safe loading of cartons into trailers, adhering to quality standards for storage in the Outbound department
- Effectively diverted and organized cases to their designated destinations, ensuring streamlined warehouse operations.
Education
HASD Hazleton Area Career Center
06.2018
Skills
- Vehicle Maintenance
- Freight Handling
- Warehouse Operations
- Fleet Management
- GPS Navigation
- Incident Reporting
- Staff Coordination
- Equipment Management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
AVP1 Transportation Associate
09.2021 - Current
AVP1 Amazon Warehouse Associate
04.2019 - 09.2021
AVP1 Amazon Temp Warehouse Associate
Amazon
09.2018 - 04.2019
HASD Hazleton Area Career Center