Marlon Polanco
Bronxville,NY
Summary
Knowledgeable Tutor/ Manager with strong background in guiding and supporting students as well as employees through academic and workplace challenges, well equipped to handle high stress/ fast paced environments. Successfully mentored students to improve their understanding and performance in various subjects. Demonstrated effective communication and problem-solving skills to foster positive learning environment. Proven ability to foster relationships with people from diverse backgrounds. Reliable, results-driven team player with passion for helping students achieve their potential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tutor Mentor
Axiom Educators
09.2023 - 05.2024
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Enhanced students'' critical thinking skills by incorporating problem-solving activities into the curriculum.
- Collaborated with fellow educators to develop interdisciplinary lesson plans that connected various subject areas for a more comprehensive understanding of content.
- Contributed to overall school improvements by serving on committees focused on curriculum review, teacher evaluation processes, or other relevant initiatives impacting educational outcomes for all students involved in Tutor Mentor programs.
- Assessed student progress regularly, providing timely feedback and adjusting teaching methods accordingly for improved comprehension.
Manager
McDonald's
08.2022 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Lifeguard Assistant Manager
American Pool Enterprises Inc.
03.2021 - 07.2022
- Collaborated with management to develop strategies for reducing risk factors at the facility, contributing to a safer environment for patrons.
- Streamlined communication channels within the team by establishing clear protocols regarding incident reporting and information sharing.
- Managed employee schedules, ensuring adequate lifeguard coverage during peak hours for optimal safety.
- Evaluated lifeguard performance regularly, providing constructive feedback on areas of improvement to maintain high skill levels among staff members.
- Mentored junior lifeguards, sharing valuable insights and experiences to help them grow in their roles and perform more effectively.
Front Desk Receptionist
NFC Amenity
04.2020 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Psychology
Morgan State University
Baltimore, MDHigh School Diploma -
Cardinal Hayes High School
The Bronx, NY06-2022
Skills
- Organization
- Teaching strategies
- Ethical guidance
- Verbal and written communication
- Adaptable nature
- Confidence building
- Transitional support
- Microsoft excel
- Quickbooks
- POS
- Empathy and Patience
Languages
Spanish
Native or Bilingual
Interests
- Avid Reader
- Swimming
- Volunteering with youth sports programs as a mentor
- Strategy Games
- Mindfulness Practices
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Certification
CPR Certified
AED Certified
Red-Cross Lifeguard Certified
Timeline
Tutor Mentor
Axiom Educators
09.2023 - 05.2024
Manager
McDonald's
08.2022 - 08.2023
Lifeguard Assistant Manager
American Pool Enterprises Inc.
03.2021 - 07.2022
Front Desk Receptionist
NFC Amenity
04.2020 - 02.2021
CPR Certified
AED Certified
Red-Cross Lifeguard Certified
Psychology
Morgan State University
High School Diploma -
Cardinal Hayes High School
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