Marlon Powell
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista
Matto
02.2023 - 12.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Customer Service Representative
Sutherland Global
08.2020 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Business Administration
St George’s College
Kingston Jamaica 07.2017
Skills
- Foam Art
- Espresso Machine Operation
- Up-Selling
- Coffee Expertise
- POS Systems
- Performance Improvement
- Active Listener
- Team Player
- Friendly and Outgoing
- Team Leadership
- Problem-solving
Timeline
Barista
Matto
02.2023 - 12.2023
Customer Service Representative
Sutherland Global
08.2020 - 12.2021
Business Administration
St George’s College
Similar Profiles
Kristine UglavaKristine Uglava
Coffee Barista at MattoCoffee Barista at Matto
Kevin GreeneKevin Greene
Excavator Operator at Mick Matto ExcavationsExcavator Operator at Mick Matto Excavations
LUKA BADAGADZELUKA BADAGADZE
Barista at Matto EspressoBarista at Matto Espresso