Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARLON POWELL

Rosedale,NY

Summary

Dynamic professional with a proven track record at Instacart, excelling in client relationship building and workload management. Recognized for optimizing delivery operations and enhancing customer satisfaction through effective communication and strategic planning. Committed to safety compliance and maintaining high standards.

Overview

23
23
years of professional experience

Work History

Independent Contractor

Instacart
11.2019 - Current
  • Delivered exceptional customer service by efficiently managing order fulfillment and addressing inquiries.
  • Streamlined delivery operations through effective route planning and time management strategies.
  • Utilized mobile applications to track orders, optimize deliveries, and maintain accurate records.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.

Independent Contractor

Uber Eats
04.2012 - 11.2019
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
  • Resolved customer complaints professionally, fostering positive relationships and repeat business.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.

Nutrition Service Aide

Northwell Health
09.2002 - 04.2012
  • Prepared and served nutritious meals, ensuring adherence to dietary guidelines and safety standards.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency in service delivery.
  • Maintained cleanliness and organization of kitchen and dining areas, promoting a safe environment for patrons.
  • Assisted in inventory management, monitoring stock levels, and reporting shortages to ensure consistent meal availability.
  • Conducted routine inspections of food storage areas to maintain compliance with health regulations and quality standards.

Education

August Martin High School
New York, NY

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Excellent communication

Timeline

Independent Contractor

Instacart
11.2019 - Current

Independent Contractor

Uber Eats
04.2012 - 11.2019

Nutrition Service Aide

Northwell Health
09.2002 - 04.2012

August Martin High School

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