Marlon Radames Perez Contreras
Naples,FL
Summary
Versatile and dedicated professional with experience in Applied Behavior Analysis (ABA), Information Technology, and Accounting. Currently working as a Registered Behavior Technician (RBT) at Spectrum Health Service LLC, providing behavioral support and implementing individualized treatment plans for children and adolescents with developmental disabilities. Possess strong communication, data collection, and problem-solving skills. Additionally, experienced in Information Technology, including technical support, hardware and software troubleshooting, network maintenance, system administration, and cybersecurity best practices. Demonstrated ability to resolve technical issues efficiently and support end users in various environments. Also experienced in Accounting through work at Panter LLC, managing financial records, bookkeeping, account reconciliations, financial reporting, payroll support, and maintaining accurate financial documentation. Recognized for strong analytical abilities, attention to detail, organizational skills, and proficiency with business and financial software. Combines technical expertise, analytical thinking, and interpersonal skills to contribute effectively across healthcare, technology, and business environments.
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
Spectrum Health Service LLC
01.2026 - Current
- Provide one-on-one ABA therapy services to children and adolescents with developmental and behavioral needs. Implement individualized treatment plans developed by a BCBA, focusing on communication, social, behavioral, and daily living skills. Utilize evidence-based interventions, including Discrete Trial Training (DTT), Natural Environment Teaching (NET), and reinforcement strategies to promote skill development and reduce challenging behaviors. Collect and analyze behavioral data, maintain accurate documentation, collaborate with supervisors and caregivers, and support clients in achieving treatment goals while maintaining the highest ethical and professional standards.
Customer Service Cashier
Brasas
11.2024 - 08.2025
- Customer-focused and reliable Customer Service Cashier with experience handling cash transactions, providing excellent customer service, and maintaining accurate financial records. Skilled in processing payments, resolving customer concerns, managing point-of-sale (POS) systems, and ensuring a positive customer experience. Strong communication, multitasking, and problem-solving abilities with a proven capacity to work efficiently in fast-paced environments while maintaining professionalism and accuracy.
- Key Skills
- Customer Service Excellence
- Cash Handling and Cash Register Operations
- Point-of-Sale (POS) Systems
- Payment Processing (Cash, Credit, and Debit)
- Customer Complaint Resolution
- Sales and Product Knowledge
- Transaction Accuracy
- Cash Drawer Reconciliation
- Communication Skills
- Multitasking
- Attention to Detail
- Team Collaboration
- Inventory Assistance
- Time Management
- Problem Solving
- Upselling and Cross-Selling
- Adaptability in Fast-Paced Environments
- Professionalism and Reliability
- Microsoft Office Suite
- Organizational Skills
- Key Responsibilities
- Processed customer transactions accurately and efficiently.
- Assisted customers with purchases, returns, exchanges, and inquiries.
- Maintained a balanced cash drawer and prepared end-of-shift reports.
- Resolved customer concerns in a professional and courteous manner.
- Supported store operations by stocking merchandise and maintaining a clean work area.
- Promoted products and services to enhance customer satisfaction and sales performance.
- Followed company policies and procedures regarding cash handling and customer service standards.
Accounting
Panter LLC
11.2024 - 08.2025
- Managed financial records, processed transactions, and supported accounting operations to ensure accuracy and compliance with company policies. Assisted with bookkeeping, account reconciliation, financial reporting, payroll support, and maintaining organized financial documentation. Demonstrated strong attention to detail, analytical skills, and proficiency in accounting software and financial management.
- Key Skills
- Bookkeeping
- Accounts Payable and Receivable
- Financial Reporting
- Account Reconciliation
- Payroll Processing
- Budget Tracking
- Data Entry and Record Keeping
- Microsoft Excel
- Attention to Detail
- Organizational Skills
Information Technology Specialist & Accountant
Ganadera
01.2012 - 01.2022
- Dedicated and detail-oriented professional with experience in Information Technology and Accounting in Cuba. Skilled in providing technical support, maintaining computer systems, troubleshooting hardware and software issues, managing data, and supporting network operations. Strong ability to analyze technical problems, implement effective solutions, and ensure efficient system performance.
- Additionally, experienced in accounting functions, including bookkeeping, financial record management, account reconciliation, payroll support, budgeting, and financial reporting. Proficient in maintaining accurate financial documentation, processing transactions, and ensuring compliance with organizational procedures. Recognized for strong analytical thinking, attention to detail, organization, and the ability to manage multiple responsibilities effectively.
- Key Skills
- Information Technology
- Technical Support and Troubleshooting
- Computer Hardware and Software Maintenance
- Network Administration and Support
- System Installation and Configuration
- Operating Systems Management
- Data Management and Backup
- Cybersecurity Awareness
- Microsoft Office Suite
- Problem Solving and Analytical Thinking
- User Training and Support
- Accounting
- Bookkeeping
- Financial Record Keeping
- Accounts Payable and Accounts Receivable
- Bank Reconciliations
- Payroll Processing
- Budget Monitoring
- Financial Reporting
- Data Entry and Documentation
- Microsoft Excel
- Attention to Detail and Accuracy
- Professional Experience
- Information Technology Specialist | Cuba
- Provided technical support for computer systems, installed and configured hardware and software, maintained network functionality, managed data backups, and resolved technical issues to ensure efficient operations.
- Accountant | Cuba
- Maintained financial records, processed accounting transactions, prepared reports, performed account reconciliations, supported payroll activities, and ensured the accuracy and organization of financial documentation.
Education
High School Diploma - Information Technology Specialist
America Lavadi Arce
01-2012
Registered Behavior Technician
Online
Skills
- Patient safety, CPR, emergency response, infection control, healthcare support, HIPAA compliance, patient confidentiality, Medicare and Medicaid compliance, Fraud Waste and Abuse (FWA) prevention, documentation, record keeping, ethical decision-making, OSHA workplace safety, hazard prevention, emergency preparedness, security awareness, incident reporting, client-centered care, professional communication, cultural competency, trauma-informed care, domestic violence awareness, abuse and neglect recognition, crisis intervention support, civil rights compliance, advocacy, non-discrimination practices, professionalism, accountability, teamwork, time management, problem-solving, critical thinking, attention to detail, customer service, conflict resolution, data management, behavior support, family communication, professional boundaries, safety monitoring, protection of client rights, regulatory compliance, and multidisciplinary team collaboration
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Reinforcement procedures
- Prompting strategies
- Behavior intervention plans
- Self-management strategies
- Behavior modification techniques
- Error correction techniques
- Incidental teaching
- Visual supports implementation
- Session preparation
- HIPAA requirements
- Crisis management
- Registered behavior technician (RBT)
- Clinical documentation
- Behavioral management
- Registered behavior technician
- Therapeutic treatment
Certification
- Certifications Completed:
- CPR
- HIPAA
- HIV/AIDS
- OSHA
- Medicare & Medicaid Fraud, Waste, and Abuse Prevention
- Domestic Violence
- DCF Civil Rights
- DCF Security Awareness
- Core Care Competencies
- Zero Tolerance
Timeline
Registered Behavior Technician (RBT)
Spectrum Health Service LLC
01.2026 - Current
Customer Service Cashier
Brasas
11.2024 - 08.2025
Accounting
Panter LLC
11.2024 - 08.2025
Information Technology Specialist & Accountant
Ganadera
01.2012 - 01.2022
Registered Behavior Technician
Online
High School Diploma - Information Technology Specialist
America Lavadi Arce