Marlon Ramdayal

• Enhanced security measures by implementing advanced surveillance technology and coordinating response efforts.
• Assisted Account Manager in the introduction and training of Genetec and multiple established security protocols for security command center.
• Conducted contract tracing protocols in accordance with client and CDC guidelines.
• Streamlined communication processes for improved efficiency during emergency situations.
• Monitored multiple security systems simultaneously, ensuring optimal performance and rapid response times.
• Managed access control systems for secure entry points, reducing unauthorized access incidents.
• Conducted thorough incident investigations and prepared detailed reports for management review.
• Assisted in the development of command center protocols to ensure consistency in operations.
• Provided real-time support to field personnel during crisis events, aiding in successful resolutions.
• Participated in training exercises to maintain proficiency in emergency response procedures.
• Supported surveillance operations across full client portfolio, both domestic and international.
• Implemented preventative maintenance schedules for surveillance equipment, minimizing technical issues hindering operations.
• Coordinated closely with other departments to ensure seamless integration of security measures throughout the organization.
• Performed routine audits of security systems and procedures to identify areas requiring improvements or updates.
• Supervised and coordinated with security officers across client portfolio, ensuring accountability of personnel and the facility.
• Managed shift handovers effectively, ensuring accurate information transfer between operators.

Assistant Director

• Ensured quality service from 3rd party contractor
• Created work schedules for operations managers within command center
• Created and reviewed performance reports for operation managers in command center
• Inspected contracted sites for guard work quality
• Reviewed service proficiency reports with clients
• Reviewed accounts payable/receivable for various 3rd party contractors.
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.

Security Operations Manager

• Created, updated and maintained daily work schedules for various guards
• Oversaw hourly check-in of on-duty guards
• Maintained and oversaw guard efficiency at various work site
• Documented and resolved site incident reports
• Dispatched alternate guards for contacted site in the event of emergencies
• Fielded sale calls for Special Operations security assignments
• Pursued 3rd party contractors for Special Ops assignment
• Created work order for 3rd party contractors
• Dispatched alternate 3rd party contractors to Special Operation sites
• Created, updated and maintained daily work schedule for VNSNY drivers
• Ensured timely pickup and drop off VNSNY nurses to various locations
• Created alternate routes for VNSNY drivers
• Dispatched alternate drivers for VNSNY nurses

• Enhanced inventory accuracy by implementing efficient tracking and organization systems.
• Ensured integrity of the physical count of the in-house inventory
• Cycle counted various storage locations within the warehouse (dry, cooler and freezer).
• Produced and corrected various inventory and warehouse reports (net item cost variance report, recount variance, warehouse storehouse report, etc.)
• Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
• Developed comprehensive reports on inventory levels, turnover rates, and sales trends to inform business decisions.
• Ensured timely product delivery by closely monitoring lead times and coordinating with suppliers as needed.
• Trained and supervised employees in inventory management best practices, improving overall team performance.
• Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.