Yazmin Guzman
San Pablo,CA
Overview
6
6
years of professional experience
Work History
Office Manager
Asbestos management Group of California,Inc.
Oakland, CA
05.2021 - Current
- Provided administrative support to management team including preparing reports.
- Adhered strictly to OSHA standards regarding personal protection equipment usage.
- Conducted air sampling tests before, during, and after abatement activities to ensure containment.
- Ensured that all contaminated debris was disposed at an approved facility in accordance with local laws.
- Maintained records of all abatement activities including the type of material removed and its location within the building.
- Monitored other workers for compliance with established safety protocols and procedures related to asbestos abatement activities.
- Verified that all waste was properly labeled according to EPA guidelines prior to disposal.
- Communicated effectively with supervisors regarding job progress, issues, and concerns.
- Assisted in developing budgets for departmental expenses.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Monitored inventory levels and placed orders when needed.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
Store Manager
Oportun
Oakland, CA
05.2022 - 11.2023
- Advised borrowers on strategies for improving their credit score or reducing debt load prior to applying for a new loan.
- Conducted credit analysis and approved or denied loan applications based on credit history, income, and other criteria.
- Analyzed customer's financial data to determine repayment ability and affordability.
- Participated in community outreach events aimed at educating consumers about personal finance topics.
- Provided guidance to customers regarding the terms and conditions of their loans.
- Assisted in developing marketing materials for various loan products offered by the company.
- Monitored customer accounts throughout life of loans to ensure payments are made on time.
- Verified accuracy of all documents before submitting them for approval.
- Assisted customers in the selection of personal loan products that best fit their financial needs.
Administrative Assistant
Consulado General De Mexico,San Francisco
San Francisco, CA
10.2018 - 04.2020
- Reviewed applications for accuracy prior to submission.
- Handled customer complaints professionally and provided satisfactory solutions.
- Processed payments for passport applications and fees.
- Provided excellent customer service at all times by responding promptly to inquiries.
- Prepared reports summarizing passport activities such as number of applications received, processed daily, weekly, monthly.
- Organized files and kept detailed logs of all activities related to passport applications.
- Checked documentation accuracy and completeness.
- Verified identity documents such as driver's license, birth certificate.
- Managed customer inquiries via phone, email, mail, or in-person visits.
Education
GED -
Rabun County High School
Tiger, GA06-2007
Skills
- Office Management
- Administrative Support
- Staff hiring
- Operations Management
- Employee Supervision
- Supply Management
- Expense Reporting
- Facility Management
- Scheduling
- Mail handling
- Organizational Skills
- Report Preparation
- Business Administration
- Document Management
- Credit and collections
- Account Reconciliation
- Proposal Writing
- Project Management
Languages
Spanish
Full Professional
English
Limited
Timeline
Store Manager
Oportun
05.2022 - 11.2023
Office Manager
Asbestos management Group of California,Inc.
05.2021 - Current
Administrative Assistant
Consulado General De Mexico,San Francisco
10.2018 - 04.2020
GED -
Rabun County High School