Marlon Pierce
Dallas,TX.
Summary
Results-driven sales professional with a proven track record of success, seamlessly blending sales expertise spanning across multiple industries. Self starter with leadership qualities that also translate to mentoring other individuals or leading a team. With over 10 years of relationship building and sales, consistently achieving and exceeding targets, while also demonstrating exceptional leadership skills in managing teams to peak performance. Available to relocate.
Overview
14
14
years of professional experience
Work History
Insurance Business Manager
AAA
06.2017 - Current
- 2018 Manager Of the Year
- Coach/Train and lead a sales unit on 15-20 agents in insurance and travel
- Traveled 30-50% of the time between New Mexico region, California, and Texas to develop sales territory
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Build and maintain relationships with account managers to drive production
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Direct Report to Vice President of Sales for Southern California, New Mexico and Texas.
Insurance Sales Agent
Automobile Club of Southern California, AAA
06.2016 - Current
- Source, develop leads, prospect and continually network
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Meet and exceed monthly goals
- Provide excellent customer service and maintain retention
- Following up with members and insured’s and prospecting for new business
- Multi-tasking and identifying cross-selling opportunities
- Resolving membership and insurance problems using discretion and independent judgment.
Sales Professional
Lithia Chrysler Jeep Dodge Ram
05.2014 - 05.2016
- Greet and create a quick relationship with potential customers
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Ensure each customer has the type of experience they would want a family member to have
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Meet and exceed quotas set by dealership as well as leadership
- Coach team members on the process.
Admissions Counselor
Ashford University
01.2011 - 05.2014
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Maximize opportunities with prospective students via telephone and email correspondence
- Counsel students on admissions process, standards and financial aid
- Schedule and conduct admissions interviews, match prospective students to available programs
- Identify and address concerns of prospective students
- Create student experience to generate excitement and commitment
- Facilitate student progression through weekly follow ups
- Perform administrative duties: maintain record of student retention
- Communicate effectively, professionally and tactfully both oral and written with internal departments and external customers
Intern
CSU- San Bernardino Men’s Basketball
07.2009 - 06.2010
- Manage all scouting and player recruiting for areas of California south of San Bernardino
- Create scouting reports on opposing teams
- Assist head coach in building offensive strategy
- Work one on one in developing two of the top guards in west region, coaching mental and physical performance
- Offered academic advice and support to players
Education
Master of Arts - Organizational Management, Global Management
Ashford University
Clinton, IA05.2013
Bachelor of Arts - Communications, Communication, Mass Communication
California State University - San Bernardino
San Bernardino, CA05.2010
Skills
- COMPUTER SKILLS: Microsoft Office: Word, PowerPoint, Outlook, and Excel
- Client Rapport-Building
- Client Needs Assessment
- Business Growth and Retention
- Sales Territory Growth
- Consultative Selling
- Business Development and Planning
- Time Management
Timeline
Insurance Business Manager
AAA
06.2017 - Current
Insurance Sales Agent
Automobile Club of Southern California, AAA
06.2016 - Current
Sales Professional
Lithia Chrysler Jeep Dodge Ram
05.2014 - 05.2016
Admissions Counselor
Ashford University
01.2011 - 05.2014
Intern
CSU- San Bernardino Men’s Basketball
07.2009 - 06.2010
Master of Arts - Organizational Management, Global Management
Ashford University
Bachelor of Arts - Communications, Communication, Mass Communication
California State University - San Bernardino
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