Marlos Smith
Irving
Summary
Dynamic professional with experience at ABC Home & Commercial Services, excelling in client relationship management and outbound marketing. Professional with background in research and analysis. Skilled in data collection, statistical analysis, and report generation. Strong focus on collaborating with teams to achieve impactful results. Adaptable and reliable in dynamic environments.
Overview
8
8
years of professional experience
Work History
Researcher
Structure Research
Dallas, TX
01.2026 - Current
- Collaborated with cross-functional teams to design and implement research methodologies.
- Developed detailed reports summarizing findings and recommendations.
- Gathered and organized information for research purposes.
Logistics Broker
Nolan Transportation Group, LLC
Dallas, TX
06.2025 - 11.2025
- Negotiated freight rates with carriers to optimize transportation costs.
- Coordinated shipment logistics, ensuring timely delivery and compliance with regulations.
- Developed relationships with clients and carriers to enhance service offerings.
- Monitored supply chain processes to identify and resolve delays or issues.
- Completed a minimum of 90 calls per day
Business Development Intern
ABC Home & Commercial Services
Houston, TX
05.2023 - 08.2024
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
Aquatics Manager
Sugar Creek Country Club
Sugar Land, TX
05.2018 - 08.2022
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Maximized use of available resources by developing innovative programming ideas to cater to different age groups or skill levels within the community.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
Education
Business - Marketing
E. J. Ourso College of Business
Baton Rouge, LA05-2025
Skills
- Client Relationship Management
- Outbound Marketing
- Direct Mail Campaigns
- CRM Management
- Customer Relationship Management
- Decision-Making
Timeline
Researcher
Structure Research
01.2026 - Current
Logistics Broker
Nolan Transportation Group, LLC
06.2025 - 11.2025
Business Development Intern
ABC Home & Commercial Services
05.2023 - 08.2024
Aquatics Manager
Sugar Creek Country Club
05.2018 - 08.2022
Business - Marketing
E. J. Ourso College of Business