Marlouise Siguenza
Fairfield,CT
Summary
Results-driven recent college graduate with a strong foundation in Communication and a minor in Business Administration. Proven ability to lead projects effectively, leveraging exceptional communication and teamwork skills to achieve goals. Eager to contribute to dynamic teams and enhance operational efficiencies.
Overview
8
8
years of professional experience
Work History
Experience Team Member- Student Housing
The Scion Group LLC
Durham, NH
09.2023 - Current
- Collaborated with marketing team members on promotional campaigns designed to increase guest engagement.
- Responded to guests, including email, telephone and in-person inquiries.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Executive Digital Chairman
University of New Hampshire
Durham, NH
12.2020 - Current
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
- Read, evaluated and edited manuscripts or other materials submitted for publication.
- Managed digital archives of photographs, organized files and protected against loss.
- Conferred with authors regarding changes in content, style or publication.
- Uploaded digital images for editing, archiving and electronic transmission.
Server, Busser, Hostess
55 Wine Bar and Wood Grille
Fairfield , CT
01.2017 - 12.2022
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Coordinated directly with clients to organize party events.
Accounting Intern
Eustela Imports
Stratford, CT
05.2020 - 02.2025
- Processed payments, credits and other transactions using company software applications.
- Accurately inputted data into general ledgers under guidance of bookkeeper.
- Used Microsoft productivity software.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Coded invoices and other records to maintain organized and accurate records.
- Resolved discrepancies between customer orders and invoices.
Education
Bachelor of Arts - Communication Studies
University of New Hampshire
12-2024
Skills
- Verbal and Written Communication
- Relationship Building
- Work Planning and Organization
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Fluent in Spanish
- Microsoft Office
- Adobe Photoshop
- SketchUp 3D Modeling Software
Timeline
Experience Team Member- Student Housing
The Scion Group LLC
09.2023 - Current
Executive Digital Chairman
University of New Hampshire
12.2020 - Current
Accounting Intern
Eustela Imports
05.2020 - 02.2025
Server, Busser, Hostess
55 Wine Bar and Wood Grille
01.2017 - 12.2022
Bachelor of Arts - Communication Studies
University of New Hampshire
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