Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Marly Briñez Trujillo

Santa Ana,CA

Overview

6
6
years of professional experience

Work History

Administrative Assistant

American School of Ibague
06.2023 - 05.2024
  • Maintain and update databases and filing systems, both electronic and physical.
  • Provide general administrative support to executives and other staff members.
  • Process invoices, expense reports, and other financial documents.
  • Support the planning and execution of projects.
  • Communicate and coordinate with colleagues, clients, and external partners to facilitate smooth operations.
  • Support marketing efforts by preparing promotional materials, managing social media accounts, and coordinating marketing campaigns.

HUB Control, Intern

Avianca Airlines
01.2021 - 08.2021
  • Ensure smooth ground handling of aircraft, including parking, refueling, and towing.
  • Oversee check-in, boarding, and deplaning processes, ensuring a high level of customer service.
  • Supervise baggage loading, unloading, and transfer procedures, ensuring timely and accurate handling.
  • Track arrivals and departures, coordinate with airline staff, and manage any changes or delays.
  • Coordinate with air traffic control for safe and efficient aircraft movements on the ground.
  • Assist passengers with inquiries, provide information, and resolve any issues or complaints.
  • Coordinate with maintenance crews to schedule and facilitate routine and emergency aircraft maintenance.
  • Communicate effectively with airline representatives, ground crew, and other airport personnel.
  • Arrange special assistance for VIP passengers, unaccompanied minors, and passengers with special needs.

Receptionist

American School of Ibague
01.2018 - 12.2020
  • Provide a friendly and warm reception to all guests upon arrival.
  • Manage and coordinate appointments, meetings, and events.
  • Maintain calendars and ensure timely communication of changes.
  • Serve as the point of contact for internal and external clients.
  • Answer and direct phone calls, emails, and other correspondence.
  • Ensure the office environment is organized and well-maintained.
  • Answer questions and provide information about the organization, its services, and local amenities.
  • Address and resolve customer complaints or direct them to the appropriate person for resolution.
  • Ensure the office environment is organized and well-maintained.
  • Ensure a positive and professional experience for clients and guests.

Education

Passenger Cabin Crew Member -

Pacific Aviation School
Pereira,Colombia
04.2022

Bachelor -

American Alexander Allan of Ibague
Ibague, Colombia
12.2017

Skills

I have good interpersonal relationships, with great willingness to work in a team, focused on principles and values such as responsibility, respect, commitment, punctuality and honesty, with high facility to absorb theoretical, technical and practical knowledge

Versatile and capable of multi-tasking With extensive experience in work environments where commitment and the ability to work as part of a team are valued I am characterized by my dynamism, proactivity and enthusiasm I have good digital skills I am looking for professional development

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Administrative Assistant

American School of Ibague
06.2023 - 05.2024

HUB Control, Intern

Avianca Airlines
01.2021 - 08.2021

Receptionist

American School of Ibague
01.2018 - 12.2020

Passenger Cabin Crew Member -

Pacific Aviation School

Bachelor -

American Alexander Allan of Ibague

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Marly Briñez Trujillo