Summary
Overview
Work History
Education
Skills
Timeline
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MARLY Jaimes

Kissimmee

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Efficient Housekeeping Supervisor known for high productivity and completing tasks with precision. Specialize in staff management, quality control, and inventory management. Excel in communication, teamwork, and problem-solving to ensure peak operational efficiency and exceptional guest satisfaction.

Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

9
9
years of professional experience

Work History

Server

Boston Lobster Feast
Orlando
05.2019 - 05.2024
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Processed payments efficiently while maintaining high standards of customer service.
  • Coordinated seamlessly with kitchen staff to deliver timely and accurate orders.

Server Assistant

Waldorf Astoria
Orlando
05.2016 - 05.2023
  • Responded promptly to requests from servers or other staff members.
  • Recorded accurate inventory counts of beverages, condiments and other supplies.
  • Ensured that all utensils were sanitized properly before use.
  • Collaborated with team members to achieve daily goals within specified time frame.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.

Housekeeping Supervisor

Wesgate Vacation Villas
Orlando
01.2015 - 03.2022
  • Scheduled employees' shifts according to occupancy levels at the hotel.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
  • Implemented cost-saving measures to reduce operational costs without compromising quality standards.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.

Education

Some College (No Degree) -

Valencia College
Orlando, FL

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Team collaboration
  • Time management
  • Employee training
  • Order processing
  • Multitasking and organization
  • Hospitality service expertise
  • Cash handling
  • Team member support
  • Table resetting
  • Housekeeping
  • Teamwork
  • Hardworking

Timeline

Server

Boston Lobster Feast
05.2019 - 05.2024

Server Assistant

Waldorf Astoria
05.2016 - 05.2023

Housekeeping Supervisor

Wesgate Vacation Villas
01.2015 - 03.2022

Some College (No Degree) -

Valencia College

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