Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Office Assistant II
Monterey County Department Of Social Services
04.2021 - Current
Completed clerical tasks such as filing, copying, and distributing legal documentation relating to the child, biological parent and adoptive parent's cases
Maintained and updated office records, both digital and physical.
Prepared and edited adoption documents to produce precise, accurate and professional communication.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines for reports, medical treatment plans, travel orders or any other court documents
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Input data into the state and county foster care CMS system and Traverse
Reviewed files, records and other documents to obtain information to respond to requests.
Utilized office management software to record and track customer information.
Supported staff on special assignments and projects.
Filed and obtained legal documents from the Superior Court of Monterey County Portal
Distribute sensitive documents to the Attorneys and legal team of the child's case
Create adoption case files to finalize and store for future reference
Finance Assistant
Salinas Valley Ford Lincoln
11.2018 - 07.2020
Supported the finance team by processing invoices and expense claims promptly and accurately.
Enhanced overall financial management, providing timely and accurate reports to senior staff members.
Helped reconcile bank statements and accounts and maintain accuracy and current records.
Assisted with preparation of car deal purchases
Processed daily financial transactions in support of finance team objectives.
Input financial data and personal information of the client
Increased efficiency with thorough maintenance of financial records and documentation.
Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
Provided exceptional customer service when addressing client inquiries related to billing or account status issues.
Proactively identified potential risks within the organization''s finances, alerting management to concerns as needed.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Case Assistant
Coghlan Law Office
04.2017 - 11.2018
Reduced errors in legal documentation by meticulously proofreading drafts prepared by myself before submission.
Collaborated closely with paralegals to complete critical tasks such as drafting correspondence or preparing documentation
Assisted with trial/interview preparations
Facilitated successful mediation sessions by providing support materials and maintaining open lines of communication among parties involved.
Managed billing processes accurately and efficiently, ensuring proper invoicing and prompt payment from clients.
Streamlined communication between legal teams by organizing meetings and coordinating document sharing.
Contacted clients to schedule appointments and discuss progress of cases.
Revised and finalized letters, applications, and memos.
Interviewed clients to obtain information relevant to cases.
Produced legal documents such as immigration applications
Conducted background investigations on defendant.
Receptionist Assistant
Entravision Communications Corporation
04.2014 - 10.2015
Resolved customer problems and complaints.
Managed multi-line telephone system and greeted claimants during office visits.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
Confirmed appointments, communicated with clients, and updated client records.
Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Prepared, collected and distributed outgoing and incoming mail and packages.
Assisted news cast with any documentation request such as mugshot from the records administation
Data entry regarding commercial orders, scripts or radio translations
Education
Associate of Science - General Ed & Language And Rationality Emphasis
Hartnell College
Salinas, CA
06.2011
High School Diploma -
Salinas High School
Salinas, CA
06.2008
Dental Assistant And X-Ray Certificate -
Mission Trails Regional Occupational Program
867 East Laurel Dr., Salinas, Ca 93906
06.2008
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
Organizing and Categorizing
Verbal Communication
Administrative Support
Professional and mature
Strong Problem Solver
Documentation And Reporting
Spanish Fluency
Legal administrative support
72 wpm Typing Speed
Dedicated Team Player
Scheduling
Relationship Building
Office Administration
Timeline
Office Assistant II
Monterey County Department Of Social Services
04.2021 - Current
Finance Assistant
Salinas Valley Ford Lincoln
11.2018 - 07.2020
Case Assistant
Coghlan Law Office
04.2017 - 11.2018
Receptionist Assistant
Entravision Communications Corporation
04.2014 - 10.2015
Associate of Science - General Ed & Language And Rationality Emphasis