Marlyn Ulloa
Miami,FL
Summary
Dedicated professional with extensive experience at Total Facility Solutions, Inc., excelling in surface sanitization and quality assurance. Proven ability to train and supervise teams, ensuring high standards of cleanliness and safety. Recognized for enhancing operational efficiency and fostering a positive work environment through effective communication and leadership skills.
Overview
2
2
years of professional experience
Work History
Office Cleaner
Total Facility Solutions, Inc.
Miami, Florida
05.2023 - Current
- Maintained cleanliness of offices and common areas daily.
- Sanitized high-touch surfaces to promote a healthy environment.
- Followed safety protocols while handling cleaning chemicals and tools.
- Swept and mopped floors throughout the office building.
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed carpets in all areas of the office.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Disinfected doorknobs, phones and other frequently-touched items.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Waitress Supervisor
Nueva San Salvador #4
Miami, Florida
04.2023 - 07.2024
- Trained new waitstaff on service standards and menu knowledge.
- Managed staff schedules to ensure adequate coverage and workflow.
- Supervised daily cash handling procedures for accuracy and security.
- Collaborated with kitchen staff to streamline communication and service flow.
- Ensured cleanliness and organization of dining areas to maintain standards.
- Monitored cash register operations during shifts for accuracy of transactions.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Education
High School Diploma -
Santos Michelena
Venezuela07-1998
Skills
- Cleaning techniques
- Safety protocols
- Hazardous materials handling
- Surface sanitization
- Floor care maintenance
- Quality assurance
- Customer service
- Cooking Skills
Languages
Spanish
Native/ Bilingual
English
Limited
Address
5290 NE 2nd Ct, Apt 3, 33137
Timeline
Office Cleaner
Total Facility Solutions, Inc.
05.2023 - Current
Waitress Supervisor
Nueva San Salvador #4
04.2023 - 07.2024
High School Diploma -
Santos Michelena
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