Marlynn M. Blakemore
Arlington,TX
Summary
Results-oriented professional with excellent and thorough knowledge of customer service, administration and business principles; bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities, positive can-do attitude and self-motivation. Proven track record of delivering exceptional customer experiences and providing efficient administrative and business support. Adept at managing high-volume inquiries, resolving complex issues, producing excellence in customer satisfaction and retention; Possesses strong organizational skill and meticulous attention to detail; Seeking a challenging and rewarding role as a Customer Service Specialist, Administrative Professional, or Business Executive utilizing my strong communication skills, problem-solving abilities, excellence in building relationships, and business proficiency to contribute to the success of an organization.
Overview
5
5
years of professional experience
Work History
Office Adminisrator
Chambliss Center for Children
Chattanooga, United States
11.2022 - 06.2023
- Managed a high volume of incoming calls and emails, ensuring timely and accurate responses.
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed, and made announcements over PA system.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Maintained director's calendars, prioritizing meetings and appointments.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Handled cash, processed payments, and did daily deposits
Patient Service Representative
Hamilton County Health Department
Chattanooga, United States
01.2021 - 10.2021
- Handled customer complaints and resolved issues to ensure customer satisfaction.
- Provided customer service by answering patient questions and addressing concerns.
- Greeted patients upon arrival and directed them to the appropriate area.
- Scheduled patient appointments and procedures.
- Maintained accurate records of services provided during each visit or procedure.
- Client intake and service registration
- Performed records and eligibility screenings
- Performed data entry and lab requisitions
Business Development Coordinator
Nissan of Cleveland
McDonald, United States
04.2018 - 10.2019
- Managed and organized administrative tasks, including scheduling appointments and maintaining files.
- Provided general administrative support to the team.
- Maintained a database of existing customers for use in future sales efforts.
- Made follow-up calls to ensure client satisfaction.
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Researched, identified and resolved customer complaints in a timely manner.
- Managed inventory levels of parts and warranties.
- Prepared monthly reports summarizing current service activities.
- Monitored email and phone communication to provide prompt responses and solutions.
Education
Associate of Arts - Hospitality Administration And Management
Electronic Computer Programming College
Chattanooga, TN1994
Associate of Arts - Communications
Chattanooga State Community College
Chattanooga, TNBachelor of Science - Business Administration
Kaplan University
Davenport, IASkills
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well in a team
- Attention to detail
- Time management
- Customer service-oriented
- Proficient in Microsoft Office
- Multitasking
- Office Administration
- Payroll
- Inventory Management
- Scanning and Copying
- Database Entry
- Business Administration
- Training and Educating
- Speaking
- Customer Engagement
- Background Checks
- Public Speaking
- Candidate Pre-Screening
Affiliations
- Cooking & Baking
- Photography
- Travel
- Visual Arts
Timeline
Office Adminisrator
Chambliss Center for Children
11.2022 - 06.2023
Patient Service Representative
Hamilton County Health Department
01.2021 - 10.2021
Business Development Coordinator
Nissan of Cleveland
04.2018 - 10.2019
Associate of Arts - Hospitality Administration And Management
Electronic Computer Programming College
Associate of Arts - Communications
Chattanooga State Community College
Bachelor of Science - Business Administration
Kaplan University
Similar Profiles
Kandyce OestreichKandyce Oestreich
Early Childhood Educator at Chambliss Center for ChildrenEarly Childhood Educator at Chambliss Center for Children
Dylan WilliamsDylan Williams
Family Babysitter at Demetria ChamblissFamily Babysitter at Demetria Chambliss
Corbin MajorCorbin Major
Farm Hand at Chambliss FarmsFarm Hand at Chambliss Farms
Michael MandujanoMichael Mandujano
Janitor at WhiteDove Janitorial SVCJanitor at WhiteDove Janitorial SVC
Madison VazquezMadison Vazquez
IT Technical Support Specialist at PrestoIT Technical Support Specialist at Presto