Marlyse Blihovde
Plymouth,MN
Summary
Experience: M-Bilingual HR Consultants Principal April 2021 to Present Minneapolis MN Leads investigation and resolution of employee issues and guides line managers on performance management and corrective action procedures. Assist managers and employees with logistics and systems in goal setting, performance appraisal actions, and talent acquisition. Advice and guidance to Managers on Employee Relations matters such as Disciplinaries, Grievances, Performance Improvement Processes, complaints, and handling all related cases. Created and updated employee handbooks, ensuring company policies were accurate and aligned with current employment trends and best practices. Advised client companies on federal and state legislation requirements, guaranteeing that solid management practices were in place, such as disciplinary actions, investigations, terminations, performance evaluations, workers’ compensation, healthcare reform, FMLA, FLSA, employee relations, and risk management Acted as outsourced HR Manager to various clients utilizing a consultancy model. Designed recruitment plans to assist clients in a growing business and bundled recruiting services with operational HR strategic consulting. Create job descriptions and evaluation forms, and processes. Provide education, training, and strategic solutions to improve the HR team’s interview techniques and performance evaluations. Advise and educate managers on organizational policy matters such as performance management, training, equal employment opportunity, and sexual harassment and recommend needed changes. Translate handbooks, policies, and all documents related to HR to Spanish. I use technical words that are clear and easy to understand for Hispanic employees.
Overview
16
16
years of professional experience
Work History
Principal
M-Bilingual HR Consultants
Minneapolis
2021.04 - Current
- Leads investigation and resolution of employee issues and guides line managers on performance management and corrective action procedures
- Assist managers and employees with logistics and systems in goal setting, performance appraisal actions, and talent acquisition
- Advice and guidance to Managers on Employee Relations matters such as Disciplinaries, Grievances, Performance Improvement Processes, complaints, and handling all related cases
- Created and updated employee handbooks, ensuring company policies were accurate and aligned with current employment trends and best practices
- Advised client companies on federal and state legislation requirements, guaranteeing that solid management practices were in place, such as disciplinary actions, investigations, terminations, performance evaluations, workers’ compensation, healthcare reform, FMLA, FLSA, employee relations, and risk management
- Acted as outsourced HR Manager to various clients utilizing a consultancy model
- Designed recruitment plans to assist clients in a growing business and bundled recruiting services with operational HR strategic consulting
- Create job descriptions and evaluation forms, and processes
- Provide education, training, and strategic solutions to improve the HR team’s interview techniques and performance evaluations
- Advise and educate managers on organizational policy matters such as performance management, training, equal employment opportunity, and sexual harassment and recommend needed changes
- Translate handbooks, policies, and all documents related to HR to Spanish
- I use technical words that are clear and easy to understand for Hispanic employees.
Bilingual HR Manager
Eureka Recycling – Non-Profit Organization
Minneapolis
2017.10 - 2021.04
- Identified and prepared development plans for key employees and high-potential employees
- Identified employees ready for promotion and rotated best talents across different functions in the organization
- Balanced needs of the organization and the employee with a keen eye on compliance and best practices
- Engaged with employees to help drive positive outcomes and creative issue resolution
- Exerted knowledge of people programs, HR policy, local laws, and best practices to coach and influence employees towards utilization of services and practices that are best for them
- Worked independently to drive adoption of people programs and developed org-specific programs and approaches while tightly aligned to corporate practices and policies for standardization and consistency
- Expertly articulated subtle or complex information in an easily understood way (for instance, the fine points of medical benefits)
- Lead initiatives to foster positive employee relations, an engaged workforce, a positive culture, and effective organizational communication by working collaboratively with leaders and hourly employees
- Guided applying and interpreting policies and practices and ensured compliance with all applicable laws
- Coached leaders on how to solve employee relations issues
- Partnered with management leadership to apply disciplinary actions and improvement plans consistently and fairly
- Responded to employee complaints by leading investigations, researching issues, and serving as a contact person with outside agencies
- Supported recruiting strategies to attract and retain top talent for salaried and hourly positions
- Managed selection process to include screening, interviewing, assessing candidates, and recommending finalists
- Ensure recruiting strategies and sources are focused on achieving diversity goals and AAP actions
- Implemented organizational-wide programs related to performance management, talent and succession planning, and career development
- Provided work direction to two HR administrative positions and provided leadership and guidance on daily work
- Implemented an educational program for labor employees to help them to persuade a career path within the company
- Created an engagement program that contributed to employment retention
- Co-leader of the DEI group and pro-active participant in the Safety Committee.
HR Manager
Pro Cleaning Solutions USA, LLC.
Savage
2017.01 - 2017.10
- Recruiting and staffing
- Organizational development
- Employee onboarding, development, needs assessment, and training
- Verify and process I-9 documents utilizing E-Verify
- Policy development and documentation
- Translates written communication from English to Spanish
- Biweekly walks through all shifts with plant managers
- Compensation and benefits administration
- Health and safety of the workforce
- Ensure legal compliance
- Provides counsel to management regarding performance evaluations, progressive counseling, and other employee matters
- Identifies, develops, and communicates action plans to increase employee engagement, retention, and motivation.
HR Assistant
Oasis Human Resources Outsourcing
Edina
2016.04 - 2017.01
- Translated compliance documents for Spanish-speaking employees
- Coordinate recruitment activities as needed, including preparing and updating inter/intranet listings of open positions on external sites
- Responsible for completing and conducting New Hire Orientations
- Verify and process I-9 documents utilizing E-Verify
- Create job descriptions
- Run basic reports and queries, and format reports appropriately in Microsoft Excel
- Coordinate registration and attendance for leadership training throughout the year
- Provide annual conference assistance and help execute training
- Place compliance poster orders and conduct audits as requested.
Service Manager II
Wells Fargo Bank
Minneapolis
2010.06 - 2013.10
- Interviewed and hired employees that fit the vision of Wells Fargo
- Managed, directed, and coached team members optimizing their sales and professionalism toward clients
- Assisted Human Resources in administering appropriate pay levels, raises, and rewards for branch members
- Responsible for scheduling daily staffing patterns
- Ensure compliance with audit and operational regulation guidelines
- Responsible for conflict resolution with staff and customers.
Sales & Service Representative
Wells Fargo Bank
Minneapolis
2008.05 - 2010.05
- Provide customer service along with support to bankers and store managers
- Performed various services, including document preparation, account services, and account maintenance
- Solicits new accounts and cross-sells products and services.
Teller
Wells Fargo Bank
Minneapolis
2008.05 - 2009.05
- I began a career with Wells Fargo, assisting customers with basic banking transactions
- Set a personal goal through hard work to move up to Branch Manager.
Arias & Abogados Law Firm
Lima , Peru
- Researched facts and previous decisions in criminal law cases
- Draft correspondence, pleadings, depositions, subpoenas, legal briefs, exhibits, and prepared witnesses for a criminal trial.
Education
MBA - Master of Business Administration, Human Resource Management
University of Phoenix
USA03.2016
Bachelor - Law and Political Science
Inca Garcilaso De La Vega University
PERU08.2006
Skills
- Leads investigation and resolution of employee issues
- Performance management
- Corrective action procedures
- Logistics and systems in goal setting
- Talent acquisition
- Employee relations
- Disciplinary actions
- Investigations
- Terminations
- Performance evaluations
- Workers’ compensation
- Healthcare reform
- FMLA
- FLSA
- Risk management
- Recruitment plans
- Job descriptions
- Evaluation forms
- Education and training
- Organizational policy matters
- Translation of HR documents to Spanish
- Development plans
- Promotion
- Compliance
- Engagement
- Employee programs
- Coaching
- Employee complaints
- Recruiting strategies
- Selection process
- Talent and succession planning
- Career development
- Work direction
- Labor employee education program
- Employee retention
- DEI group
- Safety committee
- Recruiting and staffing
- Organizational development
- Employee onboarding
- Needs assessment
- Training
- I-9 verification
- Policy development
- Written communication translation
- Compensation and benefits administration
- Health and safety
- Legal compliance
- Counsel to management
- Employee engagement
- Motivation
- Compliance documents translation
- Recruitment coordination
- New hire orientations
- Basic reports and queries
- Leadership training coordination
- Compliance poster orders
- Interview and hiring
- Team management
- Pay administration
- Scheduling
- Conflict resolution
- Customer service
- Account services
- Cross-selling
- Basic banking transactions
- Criminal law research
- Legal document preparation
- Witness preparation
- Interpreter
- Housing placement assistance
- Organizational Leadership
Volunteer Experience
Resource Incorporated, Minneapolis, MN, Interpreter for vulnerable families for housing placement., Assisted in interpreting and relocating Spanish-speaking immigrant families to obtain adequate housing and prevent homelessness.
References
- Kris Foner, Vice President of Human Resources, Eureka Recycling, (612) 408-5563, krisf@eurekarecycling.org
- Michael Mckee III, Payroll & Benefits Manager, Eureka Recycling, (651) 815-7877, michaelm@eurekarecycling.org
- Miriam Holsiger, Vice President of Business Intelligence & Operations, Eureka Recycling, (612) 703-7669, miriamh@eurekarecycling.org
Affiliations
- Swimming, traveling, camping SUP Board
Languages
Spanish
Native/ Bilingual
Websites
Timeline
Principal
M-Bilingual HR Consultants
2021.04 - Current
Bilingual HR Manager
Eureka Recycling – Non-Profit Organization
2017.10 - 2021.04
HR Manager
Pro Cleaning Solutions USA, LLC.
2017.01 - 2017.10
HR Assistant
Oasis Human Resources Outsourcing
2016.04 - 2017.01
Service Manager II
Wells Fargo Bank
2010.06 - 2013.10
Sales & Service Representative
Wells Fargo Bank
2008.05 - 2010.05
Teller
Wells Fargo Bank
2008.05 - 2009.05
Arias & Abogados Law Firm
MBA - Master of Business Administration, Human Resource Management
University of Phoenix
Bachelor - Law and Political Science
Inca Garcilaso De La Vega University
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