Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marneka Creggett

Altheimer,AR

Summary

Well-qualified case management professional skilled at directing clients through career planning steps and helping to build vocational strengths. Proficient in diverse program services and the current employment market. Well-organized and hardworking planner looking for a challenging position. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

29
29
years of professional experience

Work History

Rehabilitation Counselor

AR Spinal Cord Commission- ADH
Pine Bluff, AR
11.2019 - Current

Develops an individualized written rehabilitation program with individuals in order to achieve program goals and objectives. Monitors independent living skills or vocational training; evaluates and documents individuals progress in a rehabilitation program. Interviews clients to obtain background information and social history; administers psychological, diagnostic, and behavioral assessments; makes recommendations for admission. Conducts individual or group counseling sessions to increase client self- esteem and to aid client's social, emotional, psychological, and physical well- being. Makes referral to other services and resources to assist with needs of clients. Prepares and analyzes reports including case work progress notes, logs of activities, and documentation of sessions, maintain reports including logs of daily progress of patients, quality assurance records, documentation of sessions, and case work recorded. Performs other duties as assigned.

Restaurant Manager

Kibb's Barbque
Pine Bluff, AR
10.1995 - Current

Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control. Supervise employees, schedule workers, calculate end of shift paperwork, file paperwork, ensure the facility is clean, work with consumers, keep great documentation, order items for facility, transport items to other locations, stock control, monitor the flow of items, interview for new positions, calculate payroll and taxes, introduce policy and procedures, provide training for employees, recruit for employees, hire and fire employees, talent acquisition, manage performance of employees, retention, and employee relations.

Program Eligibility Specialist

Department of Human Service-DCO
Pine Bluff, AR
08.2015 - 11.2019
  • Reviews referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources. Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures. Provides information regarding resources, assistance, and services available to applicant and may visit with client and family members in their homes to determine client needs and provide family and/or parent behavior modification counseling. Schedules initial intake conference with client and/or family members, following eligibility determination, to obtain written and oral information regarding psychiatric, psychological, medical background, financial status, and other previous professional recommendations. Evaluates requests and professional findings, in accordance with policies and procedures, and initiates procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring client to alternative sources, or preparing additional requests for evaluation and assistance. Writes individualized plan of care and contacts participating private and public service providers for assistance. Interprets policy and ensures compliance with state and federal laws, regulations, legal mandates, action plans, and policies. May serve as a liaison to other divisions and agencies to develop policies and procedures for community-based programs. Performs other duties as assigned.

Family Service Worker

Division of Children & Families- DHS
Pine Bluff, AR
02.2006 - 08.2011
  • Investigates suspected child abuse and neglect complaints by making on-site visits, securing background information, and interviewing parties involved. Discusses investigative findings and observations with supervisor and recommends the opening of protective services, foster care, or supportive services cases. Intervenes in crisis situations, removes the child from the home if the situation is life threatening, and arranges for temporary placement in foster homes, group homes, or treatment facilities. Develops a case plan to establish goals, objectives, tasks and time frames for all parties involved in case. Provides counseling and guidance to clients in defining their needs, interests, and courses of action and refers clients to other professionals, agencies, services, or community resources appropriate to clients' problems. Recruits and trains families, conducts home studies and family assessments to determine appropriate child placements, and visits clients and/or foster parents on a regular basis to monitor progress toward case objectives. Documents all case work activities and developments and prepares court reports for custody hearings and presents testimony when necessary. Performs other duties as assigned.

Soldier

Army Reserves
Pine Bluff, AZ
02.1998 - 02.2006

Protect my country. 10 weeks of Basic Combat TRaining and 9 weeks of Advanced Individual Training with on-the-job instructions. Part of this time is spent in the classroom and part in the field, including practice in food preparation. Standard and dietetic menus and recipes. Prepare and cook various food and bakery products. Food and Supply ordering. Store meat, poultry and other perishable items.

Education

BBA - Human Resources Management

Southern New Hampshire University
Hooksett, NH
05-2024

Bachelor of Arts - Psychology/ Minor Criminal Justice

University of Arkansas At Pine Bluff
Pine Bluff, AR
05-2005

Associate of Arts - General Studies

Southeast Arkansas College
Pine Bluff, AR
05-2003

Skills

  • Rehabilitation Planning
  • Client Advocacy
  • Stress management techniques
  • Individual Counseling
  • Staff Management
  • Operations Management
  • Restaurant operations management
  • Regulatory Compliance
  • Employee Retention
  • Complaint resolution
  • Labor and food cost control

Timeline

Rehabilitation Counselor

AR Spinal Cord Commission- ADH
11.2019 - Current

Program Eligibility Specialist

Department of Human Service-DCO
08.2015 - 11.2019

Family Service Worker

Division of Children & Families- DHS
02.2006 - 08.2011

Soldier

Army Reserves
02.1998 - 02.2006

Restaurant Manager

Kibb's Barbque
10.1995 - Current

BBA - Human Resources Management

Southern New Hampshire University

Bachelor of Arts - Psychology/ Minor Criminal Justice

University of Arkansas At Pine Bluff

Associate of Arts - General Studies

Southeast Arkansas College
Marneka Creggett