Marnet Ali
Buford,GA
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization, shipping, handling, picking and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
20
20
years of professional experience
Work History
Warehouse Picker/Packer/Shipping Clerk
Swain Apparel
01.2023 - 05.2024
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
HOMECARE SPECIALIST
Heavens Sent Home Care Services
08.2018 - 06.2023
- Communicated effectively with diverse clients from different cultural backgrounds demonstrating empathy.
- Coordinated respite care services for family caregivers needing temporary relief from their caregiving duties.
- Managed detailed records of patient progress notes for accurate communication between healthcare team members.
- Facilitated transportation to medical appointments, errands, and social events, ensuring punctual arrival and departure times.
- Enhanced patient well-being by providing attentive and personalized home care services.
- Supported clients in maintaining personal hygiene, assisting with bathing, grooming, and dressing as needed.
- Prepared nutritious meals according to dietary restrictions, contributing to the overall health of clients.
- Assisted family members in understanding the emotional aspects of illness by providing compassion and support during difficult times.
- Provided companionship to elderly clients, engaging them in conversation and recreational activities to promote mental wellness.
- Maintained a safe and comfortable home environment for patients through diligent housekeeping tasks.
- Implemented appropriate exercise routines as recommended by physical therapists, improving mobility and strength in patients.
Front Office Manager
Farmers Insurance
06.2012 - 11.2016
- Customer Service, Ordered Supplies, Scheduling, screened calls & emails, Managed daily administrative operations, Implement office policies and filing systems, Supervised administrative staff
OWNER/OPERATOR
Beautify Me Home Design
09.2006 - 05.2012
- Cleaned Residential & Businesses, Refurbished furniture, Real Estate Staging, Paint Jobs, Decorating, Customer Service, Scheduling, payroll, bookkeeping, Sales, Marketing & Management
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Participated in furniture selection and documentation of specifications.
- Specified appropriate products and materials to meet project objectives and design scheme.
Receptionist
Atlantic City Convention and Visitors Authority
04.2004 - 06.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
High School Diploma -
Oakcrest High School
Mays Landing, NJ06.1988
Skills
- Microsoft Office
- Strong Customer Service Skills
- Business Management Skills
- Strong Organization Skills
- Nutrition management
- Physical therapy support
- Patient Care
- Medication Administration
- Schedule Management
- Teamwork and Collaboration
- Problem-Solving
- Elder Care
- Multitasking Abilities
- Reliability
- Order picking and processing
- Stock organization
- Shipping and packaging
Timeline
Warehouse Picker/Packer/Shipping Clerk
Swain Apparel
01.2023 - 05.2024
HOMECARE SPECIALIST
Heavens Sent Home Care Services
08.2018 - 06.2023
Front Office Manager
Farmers Insurance
06.2012 - 11.2016
OWNER/OPERATOR
Beautify Me Home Design
09.2006 - 05.2012
Receptionist
Atlantic City Convention and Visitors Authority
04.2004 - 06.2006
High School Diploma -
Oakcrest High School
Similar Profiles
Bryce JonesBryce Jones
COO of Women's Hormone Wellness at Dr. Cathy Swain JonesCOO of Women's Hormone Wellness at Dr. Cathy Swain Jones
Angela GunterAngela Gunter
Native American Coordinator at Swain CountySchoolsNative American Coordinator at Swain CountySchools
Chase SneedChase Sneed
Physical Education Teacher at Swain County SchoolsPhysical Education Teacher at Swain County Schools
Cody HarshCody Harsh
Used Car Foreman / Lean Coordinator at Hendrick Mall of Georgia MiniUsed Car Foreman / Lean Coordinator at Hendrick Mall of Georgia Mini
Rebekah MooreRebekah Moore
Crew Member at Vitality BowlsCrew Member at Vitality Bowls