- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Baking
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Advocacy Campaigns
- Mindfulness Practices
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Dancing
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Learning new cooking techniques and expanding my culinary skills
- Fashion and Style
- Geocaching
- Acting and Theater
- Road Trips
- Homelessness Outreach
- Creative Writing
- Personal Development and Self-Improvement
Marni Gairhan
Memphis,TN
Summary
Extensive experience in the mental health/substance abuse field, with a strong ability to collaborate closely with patients, doctors, and therapists to implement successful treatment plans. Prioritizes active collaboration and innovative thinking to skillfully manage and guide teams towards optimal outcomes. Consistently ensures smooth transitions for patients from inpatient to outpatient services. Exceptional interpersonal and motivational skills developed in a client-focused environment. Seeking to transition into a new field. Skilled in active listening and effective communication, with a proven ability to inspire and guide individuals towards their personal goals. Excited about applying these transferrable skills in a dynamic and collaborative setting.
Offering compassionate and supportive approach, ready to thrive in this role and eager to learn and grow. Brings foundational understanding of personal development principles, coupled with strong communication and active listening skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Life Coach
Marni Gairhan Life Coaching
11.2016 - Current
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
- Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
- Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
- Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
- Conducted thorough evaluations of client progress throughout the coaching process, ensuring alignment with desired outcomes.
- Partnered with clients to develop effective strategies for work-life balance, leading to enhanced overall well-being and satisfaction.
- Empowered clients to achieve personal and professional goals through tailored coaching sessions.
- Developed customized action plans for clients, resulting in improved decision-making and goal-setting abilities.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Adapted counseling techniques to best suit individual needs of each client.
- Listened to clients' concerns and provided encouragement and support.
- Designed safe and supportive environment for clients to discuss issues.
Next Step Manager
Lakeside Behavioral Health System
05.2023 - 11.2024
- Directed daily operations to ensure seamless workflow and achievement of organizational goals.
- Improved team productivity by fostering a collaborative work environment an
- Enhanced operational efficiency with streamlined processes and effective delegation.
- Increased customer satisfaction by implementing improved service standards.
- Strengthened client relationships by addressing concerns and ensuring consistent communication.
- Championed initiatives to boost efficiency and meet organizational objectives.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Managed CRM database, ensuring accurate tracking of prospects through the sales funnel for better conversion rates.
- Maintained client information and accounts in company databases.
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Assisted in creating compelling proposals, presentations, and marketing materials to attract new clients.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Created reports and targeted lists to present to upper management.
- Streamlined internal processes, contributing to improved efficiency within the business development team.
- Contributed to monthly sales targets achievement by consistently meeting individual KPIs related to lead generation activities.
- Improved communication channels by liaising between various departments as a representative of the business development team.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
- Coordinated schedules for optimal resource allocation and minimized downtime.
- Solved operational challenges to uphold high-quality standards and maintain compliance.
- Developed customized learning experiences by incorporating multimedia elements, interactive activities, and real-world examples.
- Evaluated existing curricula and identified areas for improvement, ultimately leading to increased learner satisfaction.
- Enhanced student engagement with introduction of interactive and multimedia elements into course materials.
- Promoted critical thinking and problem-solving skills through introduction of project-based learning activities.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
- Served as a liaison between clients and community resources, connecting individuals with appropriate services for additional support.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of mental health counseling.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Connected clients with community resources and services, fostering a strong support network for sustained recovery.
- Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Provided education on mental health topics and resources to clients.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Lead Preceptor/ CPRS
Wayspring
08.2021 - 04.2023
- Mentored new staff to enhance clinical skills and improve patient care.
- Enhanced learning experience by developing comprehensive educational materials.
- Supported staff development with ongoing feedback and performance evaluations.
- Facilitated critical thinking and problem-solving skills in new hires.
- Boosted team confidence by leading workshops and seminars.
- Developed orientation programs for smooth transition of new employees.
- Enhanced teamwork and collaboration through effective communication strategies.
- Streamlined onboarding process by creating structured training schedules.
- Promoted evidence-based practices, guiding staff with up-to-date research.
- Assisted in curriculum development to align training with industry standards.
- Evaluated training effectiveness to continuously improve educational programs.
- Collaborated with other preceptors and instructors to enhance student experience.
- Incorporated diverse teaching methods to accommodate various learning styles, ensuring all students had equal opportunities for success.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each client''s unique needs.
- Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
- Provided guidance to clients in developing personalized relapse prevention plans, increasing success rates and long-term stability.
- Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
- Maintained confidentiality while sharing success stories with other professionals to promote best practices in peer recovery roles.
- Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Enhanced client recovery by developing and implementing individualized peer support plans.
- Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
- Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Signposted additional support services, including housing, employment and childcare assistance.
- Tracked client participation in treatment services to identify attendance issues.
- Provided education on mental health topics and resources to clients.
- Listened to clients' concerns and provided encouragement and support.
- Adapted counseling techniques to best suit individual needs of each client.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Developed treatment plans to help clients build self-confidence and resilience.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
CPRS
Alliance Healthcare Services
06.2020 - 06.2021
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Prepared and led support groups for patients.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
- Developed tailored strategies for diverse groups, resulting in improved overall performance and goal achievement.
- Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
- Advanced leadership skills among participants by offering opportunities for co-facilitation or peer-led activities during group sessions.
- Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.
- Evaluated participant progress through ongoing assessments, providing constructive feedback to promote growth.
- Continually sought opportunities for professional development by attending relevant trainings, workshops, and conferences to enhance facilitation skills and stay abreast of industry trends.
- Adapted facilitation style according to group needs, ensuring an inclusive environment that valued diverse perspectives and ideas.
- Managed sensitive information responsibly, maintaining strict confidentiality regarding participant backgrounds or issues discussed within the group context.
- Maintained accurate records of participant attendance, progress, and outcomes for reporting purposes and future planning initiatives.
- Met with patients individually for biofeedback sessions.
- Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each client''s unique needs.
- Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
- Improved the overall recovery process for clients by advocating for their needs within the treatment team.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
- Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Tracked client participation in treatment services to identify attendance issues.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Developed treatment plans to help clients build self-confidence and resilience.
- Facilitated group counseling sessions to support and encourage client growth.
- Enhanced curriculum quality by conducting thorough research and incorporating best practices in instructional design.
- Evaluated existing curricula and identified areas for improvement, ultimately leading to increased learner satisfaction.
- Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
- Streamlined content development processes, enabling quicker updates and revisions to course materials.
- Increased accessibility and inclusivity with creation of adaptable learning materials suited to diverse learning needs.
- Streamlined course design process for improved efficiency and consistency across multiple subjects.
- Transformed complex concepts into easily digestible content through creative lesson design while maintaining academic rigor.
Education
Culinary Arts - Culinary Arts
Los Angeles Culinary Institute
Los Angeles, CA01-2001
No Degree - Musical Theater
The Boston Conservatory of Music
Boston, MA05-1999
No Degree - Psychology
California State University, Northridge
Los Angeles, CA05-2002
Skills
- Marketing
- Project Management
- Conflict resolution
- Communication
- Problem-solving
- Motivational techniques
- Client needs assessment
- Personal development sessions
- Goal setting
- Group facilitation
- Coaching techniques
- Self-awareness
- Resilience building
- Lesson planning
- Resource advocacy
- Work-life balance
- Community resources
- Building rapport
- Program support
- Proficient in Microsoft
- Creativity boosting
- Improving well-being
- Trauma-informed counseling
- Mental health support
- Team collaboration
- Group counseling
- Positive patient experiences
- Administration and management
- Case management
- Staff training
- Biopsychosocial assessments
- File and record keeping
- Needs assessment
- Regulatory compliance
- Patient advocacy
- Intervention support
- Documentation and reporting
- Community resources specialist
- Skilled in intake interviewing
- Decision-making
- Trauma-informed care
- Attention to detail
- Multitasking Abilities
- Active listening
- Organizational skills
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully worked with a team to exceed goals and expectations of Sr. Leadership.
Certification
- Peer Support Specialist Certification – TN, 2021
- Motivational Interviewing- TN, 2021
- Empowerment Specialist- TN, 2024
- Community Development-TN, 2024
- Solution Focused Life Coaching- CA, 2016
- Goal Setting Mastery- TN, 2024
- Opioid Overdose Reversal Training- TN, 2022
Interests
Timeline
Next Step Manager
Lakeside Behavioral Health System
05.2023 - 11.2024
Lead Preceptor/ CPRS
Wayspring
08.2021 - 04.2023
CPRS
Alliance Healthcare Services
06.2020 - 06.2021
Life Coach
Marni Gairhan Life Coaching
11.2016 - Current
- Peer Support Specialist Certification – TN, 2021
- Motivational Interviewing- TN, 2021
- Empowerment Specialist- TN, 2024
- Community Development-TN, 2024
- Solution Focused Life Coaching- CA, 2016
- Goal Setting Mastery- TN, 2024
- Opioid Overdose Reversal Training- TN, 2022
Culinary Arts - Culinary Arts
Los Angeles Culinary Institute
No Degree - Musical Theater
The Boston Conservatory of Music
No Degree - Psychology
California State University, Northridge
Similar Profiles
Jordan AlexanderJordan Alexander
Founder, CEO, Head of Sales & Coaching at UNB Health and Life CoachingFounder, CEO, Head of Sales & Coaching at UNB Health and Life Coaching
Mackie KhanyileMackie Khanyile
Life Coach at Dream Life Coaching (Owner)Life Coach at Dream Life Coaching (Owner)
Mia ClarkMia Clark
Support Group Facilitator at Life Launch Counseling & Wellness CoachingSupport Group Facilitator at Life Launch Counseling & Wellness Coaching