Marni Smith

• Assessed financial performance of the organization on a regular basis and identified areas for improvement.
• Maintained open communication channels between departments to maximize efficiency and productivity.
• Established policies and procedures that promoted an ethical work environment.

Steward Fundraising Efforts: Develop and implement an annual fundraising plan that will establish the company as a leading nonprofit organization within the community through the engagement of members, volunteers, staff, and donors. Identify the need for successful capital fundraising, while taking the organization to a new level of effectiveness and impact in annual giving and endowment.

• Ensured compliance with safety protocols, industry standards, and legal requirements.
• Maintained productive relationships and communication channels across organization.
• Analyzed customer feedback data to identify trends in product satisfaction.

Payroll, accounts receivable, vendor management, accounts payable, OSHA regulations and compliance monitoring. Federal state and local health regulation compliance and recording. Employee reviews, employee

Hiring and firing. Employe expense account reconciliation and loan payments. Employee Time card, vacation and time off audits. Employee year end w2’s. All banking reconciliation and depositing. Personnel policies, procedure manuals and guidelines. Supply ordering. Budgeting. Conducting weekly meetings with staff department heads.

• Implemented patient care coordination programs aimed at improving patient health outcomes.
• Explained policies, procedures and services to patients.
• Collected patient data and documented records of health condition, hospitalizations and lifestyle patterns.

Schedule surgeries and testing.

Coded and billed surgeries for five physicians.

Audit insurance claims and payments.

• Researched, evaluated and resolved discrepancies and customer concerns.
• Established clear methods for determining proper process with each customer type.
• Researched and resolved billing and invoice problems.

Investigated malpractice claims and prepared doctor for depositions.

Contracted and negotiated procedure prices with with every HMO and PPO plan accepted by clinic.