Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Marni Yeoman

Clarkston,WA

Summary


Dedicated Customer Service professional bringing top-notch skills in oral and written communication, active listening and problem-solving skills. Committed to maintaining professional relationships by understanding customer desires and providing customized solutions to build loyalty.

Overview

15
15
years of professional experience

Work History

Senior Assembler - Magnetics Engineering

Schweitzer Engineering Laboratories
08.2022 - Current
  • Build, test, and package magnetic transformers
  • Maintain good relationships and service with internal customers
  • Facilitate small reversible experiments within the department to develop new procedures
  • Provide learning opportunities and training for new and temporary employees
  • Organize and lead weekly quality group meetings to review department data
  • Investigate and report on any quality observations or events within the department
  • Collaborate with department Process Engineers to provide solutions for assemblers.

Escrow Assistant

Alliance Title & Escrow
11.2020 - 08.2022
  • Provide administrative support to the Escrow Officers and tend to client needs
  • Review contracts, client file set-up and prepare documents for closings
  • Work and communicate with clients, Realtors, lenders, and other affiliates throughout the transactions
  • Research and document clients sensitive/confidential information
  • Schedule clients and organize office calendar
  • Close/fund transactions and disburse funds to clients
  • Implement ideas/practices for the office to operate smoothly & efficiently.

Office Administrator

CENTURY 21 Price Right Real Estate
09.2015 - 11.2020
  • Assisted the Broker/Owner in everyday management of office, including 35 agents and staff
  • Managed client and transaction database, for agent access and reporting purposes
  • Developed and implemented educational training for agents
  • Created forms and marketing/instructional materials
  • Developed online filing and organizational practices through transition to paperless system
  • Maintained discretion when dealing with client confidentiality.

Administrative Assistant

CrossPoint Alliance Church
03.2013 - 08.2014
  • Typed documents such as correspondence, drafts, memos, and emails
  • Opened, sorted, and distributed incoming messages and correspondence
  • Coordinated travel arrangements and accompanied staff to events
  • Reconciled monthly expenses and prepared spending reports
  • Maintained member database.

Wireless Solution Specialist

Inland Cellular
04.2009 - 03.2013
  • Provided outstanding customer service and wireless technology training to clients
  • Assisted customers with device and technology issues
  • Performed minor repairs to devices
  • Developed plan packages specific to customers needs
  • Created marketing strategies to establish new clients/business
  • Gave timely and courteous responses to information requests, both online and in person.

Education

Some College (No Degree) - Psychology Teacher Education

Lewis Clark State College
Lewiston, ID

High School Diploma -

Lewiston Senior High School
Lewiston, ID
05.1995

Skills

  • Strong communication and problem solving
  • Attention to detail and accuracy
  • Multitasking and time management
  • Computer Proficiency with Microsoft Office Suite

Accomplishments

  • Recognized as “Employee of the Year” in a 2018 Tribune Business Profile
  • Voted in as Board Chair for a local non-profit organization, serving for five years.

References

Brandy Charlo, Regional Manager 

Alliance Title & Escrow 208-743-8541


Josh Pilon, Equipment Service Specialist 

Inland Cellular 208-790-4845


Heather Lawless, Founder/Executive Director 

Reliance Ministries 208-790-5020

Timeline

Senior Assembler - Magnetics Engineering

Schweitzer Engineering Laboratories
08.2022 - Current

Escrow Assistant

Alliance Title & Escrow
11.2020 - 08.2022

Office Administrator

CENTURY 21 Price Right Real Estate
09.2015 - 11.2020

Administrative Assistant

CrossPoint Alliance Church
03.2013 - 08.2014

Wireless Solution Specialist

Inland Cellular
04.2009 - 03.2013

Some College (No Degree) - Psychology Teacher Education

Lewis Clark State College

High School Diploma -

Lewiston Senior High School

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Marni Yeoman