Talented professional skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 15 years of experience to new professional challenges with growth-oriented organization.
Overview
12
12
years of professional experience
Work History
Program Director
Roanoke Regional Chamber Of Commerce
Roanoke, VA
06.2007 - 09.2009
Oversaw business operations and produced updated status reports outlining each project to meet milestones.
Hired and managed consultants, contractors and sub-contractors to complete project tasks.
Developed and oversaw project operations and managed multi-functional issues through resolution.
Monitored project and program quality to meet audit expectations.
Traveled to other company locations for temporary assignments, meetings or training.
Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment, and creative marketing and advertising.
Maintained open communication by presenting regular updates on project status to customers.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Reported regularly to managers on project budget, progress and technical problems.
Career Readiness Specialist and Adjunct Faculty
Patrick Henry Community College
Martinsville, VA
12.2004 - 08.2007
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Handled office scheduling and made notes for deadlines, motions and other important dates.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
Designed and delivered class instruction to meet course competencies.
Director Educational Initiatives
Greater Bloomington Chamber Of Commerce
Bloomington, IN
06.2000 - 08.2002
Interviewed, supervised, trained, and motivated over 500 business volunteers to achieve optimal productivity.
Aligned organizational objectives with program mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Developed and scheduled innovative marketing strategies to facilitate business expansion.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Program Manager
Region 10 School-to-Career
Bloomington, IN
08.1997 - 05.2000
Interacted with customers and clients to identify business needs and requirements.
Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
Created and presented data using MS Excel spreadsheets and other MS Office tools.
Tracked and reported [Timeframe] program results to customers and stakeholders to facilitate change management activities.
Recruited and trained new volunteers on volunteer program goals and objectives.
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Developed and implemented training modules for volunteers and mentors, bringing program participants up to speed on standard operations.
Marketing Specialist
PNC Bank
Lafayette, IN
01.1995 - 08.1997
Handled office scheduling and made notes for deadlines, motions and other important dates.
Scheduled appointments, conference calls, and deadlines for busy department.
Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Developed positive working relationships with clients, internal departments, and stakeholders.
Completed document revisions, report filings, travel arrangements and client updates.
Education
Bachelor of Arts - Communications
Purdue University
West Lafayette, IN
Minor - Psychology
Purdue University
West Lafayette, IN
Bachelor of Science - Health Sciences
Purdue University
West Lafayette, IN
Skills
Legal Terminology
Legal Correspondence
Summary Writing
Conferring with Judges
Training Programs
Online Research
Client Communication
Facilitating Coordination
Materials Research
Special Projects
Electronic Discovery
Brief Development
Client Support
Data Entry
Client Interviews
Document Flow Coordination
Customer Relationship Management
Project Organization
Key Relationships
Court Document Filing
Bankruptcy Law
Travel Arrangements
Westlaw and LexisNexis
Timeline
Program Director
Roanoke Regional Chamber Of Commerce
06.2007 - 09.2009
Career Readiness Specialist and Adjunct Faculty
Patrick Henry Community College
12.2004 - 08.2007
Director Educational Initiatives
Greater Bloomington Chamber Of Commerce
06.2000 - 08.2002
Program Manager
Region 10 School-to-Career
08.1997 - 05.2000
Marketing Specialist
PNC Bank
01.1995 - 08.1997
Bachelor of Arts - Communications
Purdue University
Minor - Psychology
Purdue University
Bachelor of Science - Health Sciences
Purdue University
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