Marnie Jones
Project Manager and Revenue Cycle Specialist
Susanville,CA
Summary
Project Manager and Revenue Cycle Specialist with over 13 years of expertise in EHR implementation and revenue cycle management. Medical Billing expert skilled in navigating the complex billing and payment processes for Medicaid and Medicare. Adept at leading transformative healthcare projects, crafting innovative training workshops, and developing tailored solutions to enhance operational efficiency. Fosters a culture of continuous improvement and collaboration, leading by example and ensuring effective communication across all levels of an organization.
Overview
13
13
years of professional experience
Work History
Project Manager/Billing SME
Therapy Brands
01.2023 - 03.2024
- Spearheaded the implementation of EchoVantage EHR for Mental Health and Addiction, enhancing billing accuracy and efficiency by 45%
- Acted as Subject Matter Expert in Revenue Cycle Management, providing guidance and leadership to cross-functional teams
- Developed custom forms and routines using FormDesigner, SQL Management Studio, and HTML, improving system functionality and user experience
- Tenacious problem-solver skilled in analyzing claim denials, identifying the root causes and developing strategies to address and resolve them
- Effectively communicated with payers, clearinghouses, providers and other stakeholders to ensure smooth claim processing and timely payments
- Provided valuable insights into the revenue cycle, helping providers make informed decisions to optimize their financial performance
Implementation Specialist and Project Manager
The Echo Group
02.2011 - 12.2022
- Led full clinical and fiscal implementation of EHRs (ShareCare, Clinicians Desktop, Revenue Manager and EchoVantage)
- Successfully designed and configured the new revenue cycle in the EchoVantage EHR for 54 Echo Group customers
- Planned, designed and presented clinical and fiscal customer training using curriculum maps, custom agendas and training packages that follow the requirements for CE accreditation
- Coached and guided organizations on proper CPT, HCPCS coding and required modifiers, streamlining the denial process and reducing denials by 35%
- Organized and moderated Project Planning and Business Process Workshops to document and provide valuable analysis and recommendations for implementing the EHR with custom clinical and revenue cycle solutions
- Invited to speak at The Echo Group's annual Peer to Peer conference
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance
Education
High School Diploma -
Lassen Community College
Susanville, CA06-1986
Skills
- Project management
- Healthcare revenue cycle management
- Effective decision-making
- Verbal and written communication
- Staff training and development
- Documentation and reporting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Project Manager/Billing SME
Therapy Brands
01.2023 - 03.2024
Implementation Specialist and Project Manager
The Echo Group
02.2011 - 12.2022
High School Diploma -
Lassen Community College
Similar Profiles
Gary BatongbacalGary Batongbacal
Account Executive at Therapy BrandsAccount Executive at Therapy Brands
Jay ClarkJay Clark
Senior Technical Lead, DevOps at Therapy BrandsSenior Technical Lead, DevOps at Therapy Brands
Kyle RiceKyle Rice
Risk Manager at Therapy Brands HoldingsRisk Manager at Therapy Brands Holdings
Nicholas A. AdamsNicholas A. Adams
Senior Officer Specialist at Deparment of Justice-Federal Bureau of PrisonsSenior Officer Specialist at Deparment of Justice-Federal Bureau of Prisons
Saphire CrossleySaphire Crossley
Lawn Mower at Self-employeedLawn Mower at Self-employeed