Marnie Lafferty
Central Islip,NY
Summary
Dynamic HR professional with proven expertise in fostering diversity and inclusion at Intercounty Appliance Corp. Excelled in enhancing employee engagement and reducing turnover through innovative morale-building initiatives. Skilled in HR analytics and adept at mediating conflicts, ensuring a harmonious workplace. Achieved significant improvements in staff development and organizational efficiency.
Experienced with personnel management, including recruitment, training, and employee development. Uses effective communication to foster positive work environment and resolve conflicts. Knowledge of HR policies and compliance to ensure smooth organizational operations.
Overview
26
26
years of professional experience
Work History
Personnel Manager
Intercounty Appliance Corp.
10.2002 - Current
- Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
- Mediated conflict resolution sessions between employees as needed, fostering a harmonious work environment built on mutual respect.
- Organized company-wide events and gatherings that strengthened employee morale and fostered a sense of community within the organization.
- Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.
- Conducted thorough exit interviews to identify areas of improvement in retention strategies and workplace conditions.
- Negotiated favorable benefits packages with insurance providers, enhancing overall employee satisfaction and wellbeing.
- Enhanced employee engagement levels by launching recognition initiatives that celebrated outstanding performance and achievements.
- Managed payroll functions efficiently, ensuring timely and accurate compensation for all staff members.
- Monitored labor law developments to ensure timely updates were made to company policies regarding worker''s rights and employer responsibilities.
- Reduced turnover rates by fostering a positive work environment with regular team-building activities and open communication channels.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Receptionist
Kensington Publishing Corp.
10.1998 - 10.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Skills
- HR policies and procedures
- HR analytics
- Employee onboarding
- Diversity and inclusion
- Background checks
- Staff development
- Grievance handling
- Team morale building
- Organizational skills
- Excellent communication
Timeline
Personnel Manager
Intercounty Appliance Corp.
10.2002 - Current
Receptionist
Kensington Publishing Corp.
10.1998 - 10.2002
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