Marnie Smith
Atlanta,GA
Overview
31
31
years of professional experience
Work History
Sales Coordinator
Shelley Kyle, Inc.
01.2016 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
Owner/Founder/liscenced Contractor
SMITHWORKS RECONSTRUCTION LLC-specializing in Historic Properties
01.2010 - 01.2016
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Talent Scout
Sony Music Distribution and Publishing - I Reported to Nashville, NYC, and Los Angeles Offices
02.1995 - 01.1999
- Proactively sought out industry-specific events, such as conferences and meetups, as networking opportunities to connect with potential candidates.
- Developed a comprehensive candidate database by utilizing various sourcing methods, including social media and networking events.
- Specifically reported to appropriate Co-A&R colleagues my talent findings aND WHERE a fit for Columbia and Epic Records under the Sony Umbrella
Timeline
Sales Coordinator
Shelley Kyle, Inc.
01.2016 - Current
Owner/Founder/liscenced Contractor
SMITHWORKS RECONSTRUCTION LLC-specializing in Historic Properties
01.2010 - 01.2016
Talent Scout
Sony Music Distribution and Publishing - I Reported to Nashville, NYC, and Los Angeles Offices
02.1995 - 01.1999