Marnie Sonenson
Boynton Beach,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Business Development Coordinator
Motor Cars of Palm Beach
06.2022 - 01.2024
- Strengthened client relationships with consistent communication, ensuring satisfaction and repeat business.
- Engaged with customers to build business relationships.
- Developed business pipeline using cold and warm techniques.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Optimized lead nurturing processes through personalized follow-ups with prospects at various stages of the sales funnel.
- Executed calling campaigns targeting direct end-user prospective accounts.
- Implemented CRM systems to track leads, sales data, and customer interactions for better reporting and analysis.
Administrative Office Manager
Important Cabinetry
05.2020 - 03.2022
- Updated reports, managed accounts, and generated reports for company database.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reduced costs by negotiating vendor contracts for office supplies and services.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Department Manager
Continental Electric
01.2005 - 04.2020
- Implemented data-driven decision-making, utilizing analytics tools to identify areas of opportunity for growth.
- Monitored competitor activity closely, staying ahead of emerging trends and adjusting strategies accordingly for continued success.
- Coordinated cross-functional teams to drive successful product launches and promotional campaigns.
- Developed and executed successful sales plans for consistent growth in department performance.
- Strengthened customer loyalty with personalized service, resulting in increased repeat business and referrals.
- Established strategic partnerships with key industry players to expand product offerings and increase market presence.
- Negotiated contracts with suppliers, achieving favorable terms that directly impacted the bottom line.
- Optimized inventory management systems, ensuring adequate product availability while minimizing excess stock levels.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Arts - Marketing
SUNY, Stony Brook
Stony Brook, NY05-1992
Skills
- Social media marketing
- Customer acquisition
- Lead prospecting
- Sales follow-up
- Product knowledge
- Customer relationship management
- CRM software
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Relationship building
- Self motivation
CRM management
Timeline
Business Development Coordinator
Motor Cars of Palm Beach
06.2022 - 01.2024
Administrative Office Manager
Important Cabinetry
05.2020 - 03.2022
Sales Department Manager
Continental Electric
01.2005 - 04.2020
Bachelor of Arts - Marketing
SUNY, Stony Brook
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