Marnie Stammerjohan

• Hired employees and initiated new hire paperwork process.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Explained human resources policies, procedures, laws, standards, and regulations to each employee.

• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Exhibited high energy and professionalism when dealing with clients and staff.

As an active member of my community, I served on the Board of my children's Little League Club. Positions I held were Sponoships/Funraising Coordinator, Treasurer, Snack Bar Coordinator, Volunteer Coordinator. As The Fundraising Coordinator, I successfully organized community BBQ's for three years in a row. The events generated over $5000 in revenue for the League.

Customer Service Agent 1991-1993

Customer Service Lead Agent 1993-1995

Customer Service Supervisor 1995-1998

Customer Service Manager 1998-2000