Marnie Zeuner
Selma,VA
Summary
Dynamic professional with a strong background in customer service and teamwork. Proven ability to multitask and maintain high-quality standards, while enhancing operational efficiency. Skilled in clear communication and time management, consistently delivering results and fostering positive customer relationships.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
36
36
years of professional experience
Work History
Crew Member
TCR Enterprise
08.2023 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Gas Turbine Systems Technician
US Navy
08.1989 - 08.2009
- Conducted tests on gas turbine systems, analyzing results to verify proper functionality.
- Established a reputation for consistently meeting deadlines while maintaining high quality standards in all maintenance tasks.
- Improved gas turbine system efficiency by conducting thorough maintenance and inspections.
- Minimized downtime for gas turbines with timely repairs and component replacements.
- Provided training to junior technicians on proper maintenance procedures and safety protocols, elevating team expertise.
- Upgraded components within gas turbines as necessary, resulting in increased efficiency and reduced emissions output.
- Supported emergency response efforts during unexpected outages, swiftly restoring gas turbine operation with minimal disruption.
- Enhanced overall system performance through detailed troubleshooting and technical support.
- Increased equipment lifespan through meticulous preventive maintenance routines, reducing need for costly replacements.
- Maintained accurate records of all maintenance activities, facilitating efficient planning and resource management for future tasks.
- Assisted in the installation of new gas turbine systems, ensuring correct alignment and integration into existing infrastructure.
- Completed daily inspections and tests on plant equipment and documented findings.
- Documented daily activities in internal system and submitted timely shift reports.
- Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
- Examined and adjusted valves, pumps and other equipment to verify proper functioning.
- Followed safety protocols and procedures to maintain safe working environment.
- Performed routine preventative maintenance on power plant equipment.
- Monitored control panel data to ensure plant operations were within parameters.
- Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
- Tested water and condensate to check safety and compliance with regulations.
Sales Associate
Big Lots
03.2006 - 01.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Installer
Pep Boys Auto Parts & Service
03.2006 - 01.2007
- Operated tools, equipment, and machinery according to safety standards
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Education
Associate of Applied Science - Computer And Information Systems
ECPI University
Virginia Beach, VA05-2006
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Customer engagement
Timeline
Crew Member
TCR Enterprise
08.2023 - 03.2025
Sales Associate
Big Lots
03.2006 - 01.2007
Installer
Pep Boys Auto Parts & Service
03.2006 - 01.2007
Gas Turbine Systems Technician
US Navy
08.1989 - 08.2009
Associate of Applied Science - Computer And Information Systems
ECPI University
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