Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
25
25
years of professional experience
Work History
Secretary to Department of Psychology
Bloomsburg University
Bloomsburg, PA
06.2017 - Current
Screen incoming telephone calls for departmental faculty; handle routine requests for information; direct callers and visitors to appropriate departmental faculty; records messages for faculty
Proofread typed materials to insure documents are grammatically and typographically correct, complete, and adhere to departmental guidelines
Attend department meetings; assist with agenda preparation; take and transcribe minutes
Prepare and process various forms including purchase orders and maintenance work orders
Prepare worksheets to calculate encumbered and expended monies within department budget for Psychology
Process travel requests and vouchers;Calculate and encumber funds from various sources
Maintain files of departmental correspondence, personnel records and student academic files
Maintain advisement filing system by processing forms, preparing lists of advisees, entering advisee assignment changes on computer and composing and processing necessary correspondence
Assist department chairperson with scheduling and graduation requirements; review files of students expecting to graduate each semester
Assist department majors and other students in scheduling courses and course selection as directed by department chairperson and/or advisor
Assist department chairperson in monitoring student enrollment; makes schedule changes using PeopleSoft system
Assist faculty search and screen committee chair; process correspondence, job descriptions, position advertisements
Type handouts, letters, and other documents for departmental staff
Prepare consolidated listing of faculty class and office hours
Schedule and post room reservations for building's conference room
Issues requests for maintenance and repair of facilities and equipment
Arranges room assignments and food service for special department functions
Reserves rooms and on campus parking and schedules transportation for special guests
Assembles packets for new freshmen and transfer Department of Psychology majors
Assist with Open House programs for prospective students and parents
Assist department chairperson/coordinator with scheduling graduate courses for Department of Psychology students
Receive student scheduling requests, obtain approval of chairperson/coordinator, schedule courses as advised and notify student by email of their final schedule
Receive and record files, update grades on requirement sheets
Maintain record of waivers, substitutions, transfers
Receive student requests for transfer credit, obtain approval of chairperson
Once course completed verify that transfer credit has been posted
Monitor students expecting to graduate
Complete graduation application for signature of Department Chairperson and process
Arrange scheduling and advisement of current and prospective students
Obtain records, record and assign folders
Schedule appointments for advisement and scheduling with Department Chairperson, coordinator, assembling necessary materials as appropriate
Develop schedules for approval
Maintain ongoing enrollment tally, report increase and decrease of enrollment
Proved successful working within tight deadlines and fast-paced atmosphere
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Internship Student
PA Mentor
Lewisburg, PA
12.2021 - Current
Coordinate development, review, and implementation of services, case management, behavior intervention plans, and treatments provided to individuals served
Oversee all services provided to individuals and their families, monitor quality of care delivered, ensure compliance with contractual terms, and monitor regulatory program compliance
Assist in development of quality services and engaging activities that meet individual served needs
Establish and maintain relationships with families and external case managers.
Human Resource Assistant
Bloomsburg University
Bloomsburg, PA
10.2016 - 06.2017
Serves as receptionist for office, screens telephone calls and greets visitors , answers procedural questions, and handles routine requests for information independently; directs callers and visitors
Coordinates and tracks all aspects for employee Red Card Program (Essential personnel)
Prepares written materials, such as appointment letters and resignation letters
Prepares Personnel Action Requests within Human Resources electronic system
Maintains faculty Search and Screen files
Types variety of correspondence such as letters and proofreads materials for accuracy, grammar, spelling, and appropriateness of message
Communicates by telephone/e-mail and in person with faculty and staff regarding HR departmental procedures, policies
Opens, reads and sorts daily incoming mail, notes meetings, and composes responses to requests for general information; routes mail to appropriate persons
Schedules meetings and takes/transcribes minutes for GAC and other meetings as required
Types final copy of minutes and distributes copies to appropriate parties.
Clerk Typist
Columbia County Assistance Office
Bloomsburg, PA
04.2015 - 10.2016
Work in very fast paced environment
Demonstrate flexibility in job duties & demonstrate the ability to multi task & time management;
Excellent interpersonal skills by working with various levels of management, other co-workers, and clients
Usage and operation of various types of office equipment including computers, copy machines, scanners, data entry devices, telephones and calculators; utilization of computer applications to generate written communication through forms, memos, narratives and emails; processing of LIHEAP and FFM applications; evaluates, gathers and assembles information provided via telephone, mail, or face to face contact;
Maintains and posts control logs and records; constantly learning job related material through various media and teaching methods; files and transports files and work documents throughout work site;
Communicates verbally with staff, clients and general public; greet clients and assist with questions regarding application materials & general record information; file clear and process applications; creation of EBT cards;
Maintain confidentiality.
Services Manager
Susquehanna RV
Bloomsburg, PA
01.2014 - 04.2015
Respond to all customer inquiries and issues, and diligently work toward resolution and customer satisfaction,
Schedule service for upgrades, maintenance and repairs,
Assist customers in ordering of parts for both service and warranty claims with manufacturers,
Develop loyal clientele through friendly service and follow-up after sales or service is completed,
Complete warranty claims with manufacture,
Maintain service technicians schedule,
Answer telephone and assist customers,
Assist General Manager with shop and services budgets to control costs
Notary license
As well as assist with other duties as assigned.
Medical Transcriptionist
Dr. Roger F. Crake
Berwick, PA
02.2008 - 01.2018
Transcribe, interpret and edit medical reports, letters, diagnostic test results, operative reports, referral letters, and other documents into medical records
Continue education on medical coding and terminology
Dr. Crake retired January 31, 2018.
Insurance Verifier and Medical Billing Specialist
Berwick Hospital Center
Berwick, PA
10.2007 - 12.2013
Facility UB02 electronic billing,
HCPCS, ICD updating,
Verify patients benefits for inpatient and outpatient services for all types of insurances,
Inform patients of insurance and responsibility,
Precertification requests and eligibility reports
Train new hires from Registration Department on all types of insurance and facility computer system, answer co-workers’ questions regarding insurance problems.
Education
Bachelor’s - Social Work
Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2022
Professional Certificate-Medical Secretary
TIP Training for Informational Processing
Medical Billing Certification - Medical Secretary
Bloomsburg University of Pennsylvania
Bloomsburg, PA
06.2011
Skills
Positive attitude
Willing to learn
Computer proficiency
Leadership experience
Communication skills
Organizational know-how
People skills
Problem-solving abilities
Accomplishments
Anchor Program at Bloomsburg University - Present
Care Team for LCBC Church – Present
Geisinger Hospice Volunteer 4 Year(s) Experience. Visiting patients and families, assisting in any needs they may have, also helping at the Hospice office in filing or folding letters.
Guardian Angel at HealthSouth Hospital 3 Year(s) Experience. Visit patients, make sure that their stay is to their liking. Help the patient or family in any of their needs.
Sunday school Helper 2008-2012
Catawissa Baseball Secretary 2011-2015
Girl Scout Daisy/Brownie Leader 2003-2005
Boy Scout Assistant Leader 2010-2012
Team Mom Baseball and Basketball 2007-2013
Timeline
Internship Student
PA Mentor
12.2021 - Current
Secretary to Department of Psychology
Bloomsburg University
06.2017 - Current
Human Resource Assistant
Bloomsburg University
10.2016 - 06.2017
Clerk Typist
Columbia County Assistance Office
04.2015 - 10.2016
Services Manager
Susquehanna RV
01.2014 - 04.2015
Medical Transcriptionist
Dr. Roger F. Crake
02.2008 - 01.2018
Insurance Verifier and Medical Billing Specialist
Berwick Hospital Center
10.2007 - 12.2013
Bachelor’s - Social Work
Bloomsburg University of Pennsylvania
Professional Certificate-Medical Secretary
TIP Training for Informational Processing
Medical Billing Certification - Medical Secretary
Bloomsburg University of Pennsylvania
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