Maron Isom
Chapin,SC
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
27
27
years of professional experience
Work History
General Sales Manager
Love Buick GMC
Columbia, SC
10.2013 - Current
- Developed and implemented strategies to increase sales revenue.
- Monitored customer satisfaction levels and took corrective action when needed.
- Collaborated with marketing team to develop promotional campaigns.
- Analyzed market trends and identified potential new customers.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Conducted regular training sessions for new sales personnel.
- Coordinated with other departments to ensure timely delivery of products or services to customers.
- Maintained accurate records of all transactions in the company's CRM system.
- Resolved customer complaints in a timely manner.
- Assisted in developing pricing models for various products or services offered by the company.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- Implemented effective incentive programs for sales reps to boost productivity levels.
- Identified areas needing improvement in order to maximize efficiency.
- Analyzed competitor strategies to gain an edge over them in the marketplace.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Managed, hired and trained 20+ high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
- Decreased total overhead expenses by negotiating with vendors.
Inventory Director
CCB Properties
Columbia, South Carolina
11.2010 - 09.2014
- Identified new sources of supply to reduce costs or enhance quality standards.
- Established methods for tracking inventory movements from receipt through usage and sale.
- Collaborated with purchasing department in the selection of vendors based on quality, cost, delivery terms.
- Resolved any issues that arose during shipping and receiving processes.
- Coordinated efforts between departments regarding availability of items in stock.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing transportation.
Business Owner/Operator
United Car Sales
Columbia, South Carolina
05.1997 - 07.2010
- Developed and implemented business strategies to increase profitability and market share.
- Created marketing plans and campaigns to promote products and services to potential customers.
- Supervised staff, managed payroll and ensured compliance with labor regulations.
- Organized meetings with key stakeholders to discuss strategic objectives for the company.
- Analyzed financial data, identified trends, and developed forecasts for future growth.
- Negotiated contracts with vendors and suppliers to reduce operating costs.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Established relationships with banks and other funding sources to secure financing for operations.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Developed pricing models based on cost analysis of materials, labor, overhead expenses.
- Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
- Built strong vendor relationships by providing exceptional customer service throughout the supply chain process.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Prepared detailed reports summarizing operational performance metrics for senior management review.
- Made financial and logistics decisions in best interest of company.
- Took care of escalated customer concerns to increase satisfaction.
- Consulted with potential clients to determine how company could best meet needs.
- Assessed quality and approved work before releasing to clients.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Resolved issues quickly through meticulous research and quick decision-making.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
Education
High School Diploma -
Lower Richland High School
Hopkins, SC06.1982
Skills
- Training and Coaching
- Budgeting and Finance
- Profitability Improvement
- Sales Planning and Implementation
Timeline
General Sales Manager
Love Buick GMC
10.2013 - Current
Inventory Director
CCB Properties
11.2010 - 09.2014
Business Owner/Operator
United Car Sales
05.1997 - 07.2010
High School Diploma -
Lower Richland High School