Overview
Work History
Education
Additional Information
Timeline
Generic

Marouane Mesdour

Brooklyn,NY

Overview

11
11
years of professional experience

Work History

Dog and Home Sitter

Freelance
08.2017 - Current
  • Carefully adhered to strict walking and feeding schedules for pets depending on pet needs
  • Performed light housekeeping and grooming of the dogs
  • Entrusted to administered any medication as needed for pets with pre-diagnosed conditions
  • Maintained homeowner lawns and indoor fauna based on cyclical weather conditions
  • Coordinated and communicated with home owners regular updates for ease-of-mind.

Front Desk Shift Leader

Harbor Fitness
03.2023 - 05.2024
  • Led a team of front desk and maintenance staff in providing exceptional customer service to gym members and guests, ensuring a welcoming and professional environment.
  • Played a key role in driving membership sales through proactive engagement with potential customers, providing information about gym facilities and membership options, and successfully closing sales.
  • Demonstrated strong leadership skills by effectively training, supervising, and motivating team members to achieve performance targets and maintain high standards of service.
  • Collaborated with management to develop and implement strategies to enhance membership retention and achieve sales goals.
  • Improved guest satisfaction by providing exceptional customer service and promptly addressing inquiries.

Sales Associate

Evolutionary Organics Farmers Market
07.2020 - 08.2021
  • Prepared market opening each day with table, tent, and produce set up for customer enjoyment
  • Worked multiple positions in a flexible and dynamic environment to ensure team success
  • Guided customer journey from welcome to point of sale followed by fond farewell
  • Monitored and restocked inventory gaps to ensure constant supply of products for customers
  • Mended customer relationships by acknowledging complaints and ensuring new solutions
  • Helped customers find the products they needed by asking open-ended discovery questions
  • Researched about all the constantly changing saleable items to best market them customers.

Concession Stand Worker

Tom Joyce Soccer Field
09.2013 - 11.2019
  • Approached and greeted each customer when promoting a welcoming environment
  • Effectively probed customer needs and effectively presented item or service issues promptly
  • Monitored supply inventory and designed eye-catching displays in preparation for new events
  • Communicated feedback effectively to co-workers and management for store improvement
  • Researched and implemented additional items to increase sales and customer satisfaction
  • Used different marketing and communication strategies when promoting new products.

Education

Bachelor of Science - Computer Science

The City College of the City University of New York
05.2026

High School Diploma -

Fort Hamilton High School
06.2022

Additional Information

Software Proficiencies:
iOS, macOS, tvOS, watchOS, Microsoft Office (Word, Excel, Powerpoint), iWork, Pages,
Keynote, Numbers, Google Docs, Slides, Sheets, iCloud, iMovie, Windows 10/8/7/XP
Hardware Proficiencies:
iPhone, Mac, iPod, iPad, AppleTV, Apple Watch, Homepod, Airpods, Beats, PC Desktops, PC
Laptops, PC Notebooks, Printers, Scanners, Copiers, Routers, Hard Drives
Languages:

English, Conversational Spanish, Conversational North African Arabic


Personal Interests: Basketball, Football, Video Games, Personal Fitness, Travel

Timeline

Front Desk Shift Leader

Harbor Fitness
03.2023 - 05.2024

Sales Associate

Evolutionary Organics Farmers Market
07.2020 - 08.2021

Dog and Home Sitter

Freelance
08.2017 - Current

Concession Stand Worker

Tom Joyce Soccer Field
09.2013 - 11.2019

Bachelor of Science - Computer Science

The City College of the City University of New York

High School Diploma -

Fort Hamilton High School
Marouane Mesdour