Marouane Mesdour
Brooklyn,NY
Overview
11
11
years of professional experience
Work History
Dog and Home Sitter
Freelance
08.2017 - Current
- Carefully adhered to strict walking and feeding schedules for pets depending on pet needs
- Performed light housekeeping and grooming of the dogs
- Entrusted to administered any medication as needed for pets with pre-diagnosed conditions
- Maintained homeowner lawns and indoor fauna based on cyclical weather conditions
- Coordinated and communicated with home owners regular updates for ease-of-mind.
Front Desk Shift Leader
Harbor Fitness
03.2023 - 05.2024
- Led a team of front desk and maintenance staff in providing exceptional customer service to gym members and guests, ensuring a welcoming and professional environment.
- Played a key role in driving membership sales through proactive engagement with potential customers, providing information about gym facilities and membership options, and successfully closing sales.
- Demonstrated strong leadership skills by effectively training, supervising, and motivating team members to achieve performance targets and maintain high standards of service.
- Collaborated with management to develop and implement strategies to enhance membership retention and achieve sales goals.
- Improved guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
Sales Associate
Evolutionary Organics Farmers Market
07.2020 - 08.2021
- Prepared market opening each day with table, tent, and produce set up for customer enjoyment
- Worked multiple positions in a flexible and dynamic environment to ensure team success
- Guided customer journey from welcome to point of sale followed by fond farewell
- Monitored and restocked inventory gaps to ensure constant supply of products for customers
- Mended customer relationships by acknowledging complaints and ensuring new solutions
- Helped customers find the products they needed by asking open-ended discovery questions
- Researched about all the constantly changing saleable items to best market them customers.
Concession Stand Worker
Tom Joyce Soccer Field
09.2013 - 11.2019
- Approached and greeted each customer when promoting a welcoming environment
- Effectively probed customer needs and effectively presented item or service issues promptly
- Monitored supply inventory and designed eye-catching displays in preparation for new events
- Communicated feedback effectively to co-workers and management for store improvement
- Researched and implemented additional items to increase sales and customer satisfaction
- Used different marketing and communication strategies when promoting new products.
Education
Bachelor of Science - Computer Science
The City College of the City University of New York
05.2026
High School Diploma -
Fort Hamilton High School
06.2022
Additional Information
Software Proficiencies:
iOS, macOS, tvOS, watchOS, Microsoft Office (Word, Excel, Powerpoint), iWork, Pages,
Keynote, Numbers, Google Docs, Slides, Sheets, iCloud, iMovie, Windows 10/8/7/XP
Hardware Proficiencies:
iPhone, Mac, iPod, iPad, AppleTV, Apple Watch, Homepod, Airpods, Beats, PC Desktops, PC
Laptops, PC Notebooks, Printers, Scanners, Copiers, Routers, Hard Drives
Languages:
English, Conversational Spanish, Conversational North African Arabic
Personal Interests: Basketball, Football, Video Games, Personal Fitness, Travel
Timeline
Front Desk Shift Leader
Harbor Fitness
03.2023 - 05.2024
Sales Associate
Evolutionary Organics Farmers Market
07.2020 - 08.2021
Dog and Home Sitter
Freelance
08.2017 - Current
Concession Stand Worker
Tom Joyce Soccer Field
09.2013 - 11.2019
Bachelor of Science - Computer Science
The City College of the City University of New York
High School Diploma -
Fort Hamilton High School