Maroun El-Ghazal
Doha,
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
14
14
years of professional experience
Work History
General Manager
Tassleem
Doha
09.2024 - 03.2025
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Key Account Manager
KAFY
Doha
07.2024 - 08.2024
- Managed the relationship between internal teams and external customers.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Reduced process lags by training employees on best practices and protocols.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Business Development Consultant
Self Employeed
Doha
03.2021 - 02.2023
- Worked closely with senior management team on developing long-term strategies for business growth.
- Reviewed established procedures to assess areas in need of improvement.
- Maintained up-to-date knowledge of industry trends and best practices.
- Stayed current on company products and services to provide top-notch expertise to customers.
Operations Manager
iskan group for trading and contracting
08.2017 - 01.2020
- Managing a team of approximately 25 employees and 12000+ workers in a busy work environment.
- Negotiating contracts, ensuring that they balance value and risk.
- Establish and implement departmental policies, goals, objectives, and procedures.
- Creating, managing and analyzing performance data and other information.
- Ensuring that capacity and capability are continually planned.
- Encouraging, identifying and developing best practice strategy.
- Ensuring compliance to all Environmental Health & Safety goals & objectives.
- Producing Operations manuals which define how the business is to be run.
- Working closely with the Owner (CEO), Financial Manager, IT Manager & HR department.
Transportation Manager
iskan group for trading and contracting
03.2017 - 08.2017
- Managing a fleet of 200+ Buses and other heavy equipment and machinery
- Making sure all vehicles are up to standard of the Qatari traffic laws.
- Routing and managing when drivers leave and return with the workers from which site back to the labor camp
- Monitoring all vehicles fuel usage and tracking them with GPS systems installed on vehicles.
- Handling all traffic violations and any other violations emitted by drivers (400+)
- Implementing procedures to keep track of inventory that is used by the company’s garage for fixing vehicles.
- Making sure vehicles are properly maintained
- Inspecting vehicles
- Arranging repairs and routine maintenance
- Ensuring that all drivers and operators have the correct, up to date qualifications
- Reducing the risk of vehicle overloading
- Maintaining and completing accurate records
- Keeping schedules and organizing team members.
Admin Assistant
iskan group for trading and contracting
09.2016 - 03.2017
- Mobilizing and demobilizing workers from and to worksites
- Keeping track of all needs of the labor camps regarding their diesel and gas consumptions for generators and cooking materials.
- Handling labor’s complaints, absentees, and vacation requests.
Accountant
tea mechanical Qatar
06.2016 - 09.2016
- Handling all General Ledger-related activities
- Monitor and control the monthly and quarterly Account’s reconciliation
- Managing accounts payable, accounts receivable and general accounts.
- Preparation of financial statements
Export and import analyst
stanz
01.2014 - 01.2015
- Company Overview: Drachten, Netherlands
- Helped develop multiple export and import plans throughout Europe.
- Drachten, Netherlands
IT assistant
ibq
06.2011 - 08.2011
Education
NHL - b2b
stenden Hogeschool netherlands (ibms)
01.2015
S.u.Q -
Stenden university qatar
01.2014
A.a.s -
American Academy School
01.2012
M.I.S Middle EAst International School
01.2009
Skills
- Team leadership
- Motivation
- Building successful teams
- Legal compliance
- Regulatory compliance
- Information security
- Influencing
- Negotiation
- Target achievement
- People's development
- Operations management
- Budget management
- Relationship building
- Performance management
- Financial control
- Customer satisfaction
- Recruitment
- Staff training
- Margin performance
- Commercial awareness
Personal Information
- Date of Birth: 06/03/93
- Nationality: Lebanese
- Driving License: Yes
Languages
Arabic
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
General Manager
Tassleem
09.2024 - 03.2025
Key Account Manager
KAFY
07.2024 - 08.2024
Business Development Consultant
Self Employeed
03.2021 - 02.2023
Operations Manager
iskan group for trading and contracting
08.2017 - 01.2020
Transportation Manager
iskan group for trading and contracting
03.2017 - 08.2017
Admin Assistant
iskan group for trading and contracting
09.2016 - 03.2017
Accountant
tea mechanical Qatar
06.2016 - 09.2016
Export and import analyst
stanz
01.2014 - 01.2015
IT assistant
ibq
06.2011 - 08.2011
NHL - b2b
stenden Hogeschool netherlands (ibms)
S.u.Q -
Stenden university qatar
A.a.s -
American Academy School
M.I.S Middle EAst International School
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