Marques Harvey
Mesa,AZ
Summary
To obtain a position within my career path where I can utilize my skills in business and related areas.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registration/Scheduler
HonorHealth-Scottsdale, AZ
Scottsdale, AZ
11.2023 - Current
- Effectively organized and facilitated clerical administrative duties within the department
- Managed cross-functional clerical and patient support tasks, including telephone operations, registration, scheduling, and data entry
- Maintained patient charts and communicated with physicians' offices as needed
- Conducted imaging support duties, such as handling incoming calls, generating reports, retrieving images from the PACS system, and ensuring efficient patient workflow
- Assisted in preparing patients for their visit and provided support to both clinical and non-clinical staff
- Scheduled various procedures, managing initial and follow-up appointments
- Tracked no-shows, documented in the system, and communicated with physicians
- Provided schedules in the directed format to staff as needed
- Conducted diverse registration duties, including providing initial registration information and creating electronic records
- Obtained necessary signatures, coordinated medical authorizations and referrals, and managed financial responsibilities
- Completed daily data entry and scanning of patient registration information
- Obtained authorizations from insurance companies, collected co-pays, and processed required payments
- Submitted daily deposits and billing as applicable
- Implemented HIPAA compliance in the patient chart process, ensuring appropriate information maintenance
- Communicated with insurance carriers and hospital billing for authorization updates
- Facilitated Workman's Compensation and hospital billing for authorization updates and billing
- Managed email communication on a daily basis, providing supervisors with relevant information and memorandums
- Maintained office supplies/forms inventory and placed orders as required.
Clinical Scheduling Coordinator
Pediatric Specialty Care-Philadelphia, PA
Philadelphia, PA
04.2023 - 07.2023
- Scheduling patients for their next appointments and testing according to doctor orders
- Managing the providers schedule and keeping their schedules full and accurate
- Coordinating, multi-tasking with the care team members to assure great patient care
- Verify insurance information in electronic system
- Obtain insurance authorizations as required by individual plans prior to appointments
- Confirm and reschedule return appointments, as necessary
- Provides assistance to administrative or clinical staff as needed
- Notify manager with patient account and insurance issues
- Providing and/or obtaining medical/billing records for clients, clinicians or Insurance companies
- Maintains and updates Pay Per Day reports to track payroll across clinical departments
- Maintains payroll and employee time off requests within Kronos
- Other duties as assigned.
Scheduling Staffing Administrator
Lowe's Home Improvement-Warrington, PA
Warrington, PA
11.2022 - 04.2023
- Being friendly, professional, and supporting internal customers (store leadership, HR, and Lowe's associates) and external customers
- Monitoring driver and associate scheduling to ensure merchandise can be delivered on time and stocked efficiently
- Engaging in safe work practices and encouraging others to do the same
- Supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll
- Maintains associate paperwork, organizes the break and training rooms, and updates time and attendance records, according to Lowe's policies and procedures
- Assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent acquisition process
- Supports a strong safety culture by handling all administrative tasks related to Worker's Compensation, General Liability, and Auto Claims
- Must be organized and able to balance many administrative tasks throughout the day
- Manages and maintains employee records and files.
Financial Representative
Vanguard-Malvern, PA
Malvern, PA
07.2022 - 10.2022
- Assisting investors with their questions about financial products and services
- Answer approximately 30-50 calls per day from clients who need help with their investments
- Use virtual technology to develop relationships and recommend the right funds for investors' needs.
Administrative Assistant/Strategic Partnerships and Innovation
Institute for Functional Medicine (IFM)
11.2020 - 04.2021
- Administrative Support: Schedule and organize activities such as meetings, conferences, travel, and department activities for the Director, SPI, and team with varying levels of complexity
- Create agendas with links to reference materials, take detailed notes and/or minutes during meetings
- Support the creation and maintenance of technologies to support the SPI Department, to include but not limited to Asana boards, Widen portal and other project management tools
- Create, compile, and design general correspondences, memos, charts, tables, graphs, company briefs prior to new business meetings, etc
- Proofread written communications for spelling, grammar and layout, making appropriate changes
- Responsible for accuracy and clarity of final copy
- Strategic Partnerships & Innovation Support: Serve as the first point of contact to route SPI requests appropriately
- Organize and prioritize large volumes of email, information, and calls to include managing the SPI folder structure in Box, check and respond to the Partnership inbox, triage requests, and escalate as necessary
- Act as a liaison with other departments and outside partners; including high-level staff such as directors and managers as well as provide weekly SPI updates for the Matrix
- Support scholarship program
- Work with various departments and external partners to track applications, status, awarding for scholarships and coordinate internally on execution of scholarships.
Administrative Assistant/Purchasing
Magee Rehabilitation-Philadelphia, PA
Philadelphia, PA
01.2016 - 09.2020
- Primarily responsible for initial patient referrals, completing required information for insurance verifications, and scheduling
- Manages calls and directs calls to the appropriate resource
- Registers all patients during their first visit to the Riverfront facility
- Maintains patient flow from the reception area to the appropriate therapist
- Creates and maintains essential forms and documentation on Microsoft Word and Excel
- Verifies all patient information such as referrals, co-pay obligations, co-pay collection, insurance, etc
- Responsible for office supplies management and purchasing
- Communicates with and manages various vendors to ensure the completion of various tasks and/or delivery of goods
- Schedules patient appointments via Chart links
- Troubleshoots telehealth/Jeff Connect appointments.
Patient Transporter/Physical/Occupational Therapy Aide/Receptionist
Wydmoor Hills Rehabilitation Center-Wyndmoor, PA
Wyndmoor, PA
04.2012 - 06.2015
- Escort patient to and from physical therapy sessions
- Assist with patient care as needed
- Complete and file patient therapy notes and treatment plans
- Schedule Physical Therapy
- Receive and utilize patient admission information to prepare accommodations
- Operate and manage therapy equipment
- CPR Certified
- Make/Receive calls to MD's and Patient family members
- Create and distribute documents for various departments.
Education
Bachelor's - Media Communications
Full Sail University
08.2024
High school diploma -
Lankenau High School
06.2010
Skills
- Administrative Assistant
- Customer Service
- Purchasing
- Accounts Payable
- Administrative Experience
- Billing
- Microsoft Excel
- Payroll
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Accounting
- Data Entry
- Front Desk
- Schedule Management
- Project Scheduling
- Filing
- Marketing
- PeopleSoft
- Telecommunication
- Asset Management
- Office Management
- Accounts Receivable
- Project Management
- Event Planning
- Recruiting
- Employee orientation
- Inventory control
- Bookkeeping
- Kronos
- Conflict management
- Analysis skills
- Clerical experience
- Talent acquisition
- HIPAA
- Human resources
- Leadership
- ICD-9
- Calendar Management
- Deadline Adherence
- Scheduling expertise
- Patient Scheduling
- Strong Organization
- Reception oversight
- Database Maintenance
Certification
- Basic Life Support
- Driver's License
Workauthorization
Authorized to work in the US for any employer
Personal Information
- Willing To Relocate: Anywhere
- Title: Customer Service/Telecommunications Guru, Communications Enthusiast, People Person, Student
Timeline
Registration/Scheduler
HonorHealth-Scottsdale, AZ
11.2023 - Current
Clinical Scheduling Coordinator
Pediatric Specialty Care-Philadelphia, PA
04.2023 - 07.2023
Scheduling Staffing Administrator
Lowe's Home Improvement-Warrington, PA
11.2022 - 04.2023
Financial Representative
Vanguard-Malvern, PA
07.2022 - 10.2022
Administrative Assistant/Strategic Partnerships and Innovation
Institute for Functional Medicine (IFM)
11.2020 - 04.2021
Administrative Assistant/Purchasing
Magee Rehabilitation-Philadelphia, PA
01.2016 - 09.2020
Patient Transporter/Physical/Occupational Therapy Aide/Receptionist
Wydmoor Hills Rehabilitation Center-Wyndmoor, PA
04.2012 - 06.2015
Bachelor's - Media Communications
Full Sail University
High school diploma -
Lankenau High School
Similar Profiles
Alexia LombardiAlexia Lombardi
REGISTERED NURSE at HonorHealth Scottsdale Osborn Medical CenterREGISTERED NURSE at HonorHealth Scottsdale Osborn Medical Center
CASSIE MONTOYACASSIE MONTOYA
Network Resources/ Staffing Coordinator at HonorHealth (formerly Scottsdale Healthcare)Network Resources/ Staffing Coordinator at HonorHealth (formerly Scottsdale Healthcare)
Alexa FateAlexa Fate
NA at HonorHealth Scottsdale Shea Medical CenterNA at HonorHealth Scottsdale Shea Medical Center
Alyssa RichardsonAlyssa Richardson
Registered Behavior Technician at HopebridgeRegistered Behavior Technician at Hopebridge
Abby PalmerAbby Palmer
Board Certified Behavior Analyst at Life Skills Autism AcademyBoard Certified Behavior Analyst at Life Skills Autism Academy