Marqita Williams

• Improved site safety by conducting regular inspections and implementing necessary corrective actions.
• Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
• Reduced downtime on site by proactively addressing potential issues through thorough risk assessments and contingency planning.
• Streamlined communication between stakeholders by establishing efficient channels for updates and feedback.
• Optimized project outcomes by diligently monitoring budgets, timelines, and quality standards.
• Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
• Increased client satisfaction levels through consistent delivery of high-quality results within agreed-upon deadlines.
• Collaborated with cross-functional teams to successfully complete complex projects in a timely manner.
• Ensured compliance with all relevant regulations by staying updated on industry best practices and adapting processes accordingly.
• Mentored junior staff members, sharing knowledge and expertise to promote professional growth within the team.
• Implemented cost-saving measures by identifying areas of inefficiency and proposing solutions that minimize expenses without compromising quality.
• Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
• Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
• Supervised crew of over 3 employees.

• Enhanced patient satisfaction by providing compassionate and attentive care.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.'
• Reduced stress for patients and families through effective communication and empathetic support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
• Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.

.

• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

• Call patients back from waiting room for labs to be drawn
• Identify patients before labs are to be drawn
• Conversed with patients to allay fear of the phlebotomy procedure
• Assembled tourniquets, needles, disposable containers for needles, gauze, cotton and alcohol on a tray.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

• Assisted subordinates and supervisors in identifying and resolving problems
• Carefully drove the bloodmobile around the city and state to help develop a broader devices, gauze, cotton and alcohol on a work tray
• Conversed with donors to allay fear of the donation procedure
• Processed donors for donor eligibility
• Quickly and accurately cared for donors who experienced reactions.
• Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
• Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
• Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.

• Call patients back from waiting room for labs to be drawn
• Identify patients before labs are to be drawn
• Conversed with patients to allay fear of the phlebotomy procedure
• Assembled tourniquets, needles, disposable containers for needles, gauze, cotton and alcohol on a tray.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Built rapport with patients and families, providing emotional support during difficult times.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Supported needs of numerous residents under long-term care.

• Work well with minimum supervision
• Ability to follow written and verbal instructions
• Ability to ensure health and safety compliance in the work environment
• Analyzed and resolved work-related problems
• Ability to maintain inventory of clients home with minimum supervision.