Devontae Gibson
Montgomery,AL
Summary
- A motivated and very passionate worker looking to exceed my career in Information Technology.
- I am seeking employment with an I.T company where I can grow professionally and personally.
- Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
IT Analyst
Software Galaxy Systems LLC
Princeton, NJ
10.2023 - 07.2024
- Troubleshot technical issues related to products or services.
- Configured networks, servers, storage devices and other equipment as per client requirements.
- Provided support to end-users in troubleshooting application issues.
- Troubleshot program and system malfunctions to restore normal functioning.
- Assisted staff and users with computer malfunctions and program problems.
Package Delivery Driver
USPS
Montgomery, AL
02.2023 - 05.2024
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Loaded and unloaded boxes and packages to move to and from vehicle.
- Navigated route to customer locations using GPS maps.
- Drove delivery truck or van to transport orders.
Assembly Line Worker
JSP SOLUTION LLC
Montgomery, AL
01.2023 - 02.2023
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Recognized defective material and reported issues to management.
- Completed component assembly with minimal supervision to meet deadlines.
- Completed accurate assembly work by positioning and aligning components.
- Used established assembly instructions to complete jobs.
IT Technician
School Systems
Selma, AL
08.2021 - 08.2022
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Help Desk Technician
School Systems
Selma, AL
11.2019 - 06.2020
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
IT Technician
School System
Selma, AL
02.2019 - 10.2019
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Education
High School Diploma -
Ellwood Christian Academy
Selma, AL05.2013
Associates Degree In Welding - Welding
Wallace Community College Selma
Selma, ALAssociate of Applied Science - Hardware Support & CCNA Networking
Trenholm State Community College
Montgomery, ALSkills
- Network Configuration
- Technology Planning
- Computer Skills
- Customer Service
- Friendly, Positive Attitude
- Relationship Building
- Data Management
- Maintenance & Repair
- Remote Support
- User Support
Timeline
IT Analyst
Software Galaxy Systems LLC
10.2023 - 07.2024
Package Delivery Driver
USPS
02.2023 - 05.2024
Assembly Line Worker
JSP SOLUTION LLC
01.2023 - 02.2023
IT Technician
School Systems
08.2021 - 08.2022
Help Desk Technician
School Systems
11.2019 - 06.2020
IT Technician
School System
02.2019 - 10.2019
High School Diploma -
Ellwood Christian Academy
Associates Degree In Welding - Welding
Wallace Community College Selma
Associate of Applied Science - Hardware Support & CCNA Networking
Trenholm State Community College
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