Marquan Godfrey
Joliet
Summary
Dynamic and dedicated Cart Attendant at Walmart, recognized for enhancing customer satisfaction through efficient cart management and exceptional service. Leveraged strong teamwork and problem-solving skills to streamline operations, ensuring a safe and accessible shopping environment. Adapted quickly to challenges, contributing to a positive shopping experience for all customers.
Friendly and reliable individual with strong interpersonal skills and positive attitude. Possesses basic understanding of customer service principles and manual labor, including effective time management and attention to detail. Committed to maintaining welcoming environment and ensuring customer satisfaction.
Developed valuable skills in fast-paced, customer-focused setting, emphasizing efficiency and teamwork. Capable of maintaining high levels of organization and customer satisfaction while handling multiple tasks. Seeking to transition these skills into new field, leveraging strong work ethic and adaptability.
Overview
2
2
years of professional experience
Work History
Cart Attendant
Walmart
07.2023 - Current
- Assisted customers in locating and retrieving shopping carts to enhance store accessibility.
- Maintained cleanliness of parking lot and cart areas, ensuring a safe environment for shoppers.
- Collaborated with team members to streamline cart retrieval processes during peak hours.
- Monitored cart inventory levels to ensure availability for customer use throughout shifts.
- Provided excellent customer service by addressing inquiries and assisting with heavy items.
- Adapted quickly to changing weather conditions, implementing safety measures as needed.
- Trained new employees on best practices for cart management and customer interaction techniques.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
Education
High School Diploma -
Joliet Township High School
Joliet, ILSkills
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Strong work ethic
- Problem-solving
- Quick learner
Timeline
Cart Attendant
Walmart
07.2023 - Current
High School Diploma -
Joliet Township High School
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