Marquarius Parks Higgins
Greenville,SC
Summary
Reliable warehouse associate that seeks to brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Food Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Food Service Worker
Wholy Smokes
Mauldin, SC
06.2022 - Current
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Processed customer payments and balanced cash drawers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Warehouse Associate
Syncreon
Greer, SC
09.2021 - 03.2022
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as Number pounds.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Entered quantity received against purchase order in computer system.
- Performed general housekeeping and cleaning tasks.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Customer Service Associate
Quality Foods
Greer, SC
01.2021 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and provided backup support for organizational leadership.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Greer High School
Greer, SC 08.2018 - 05.2022
Skills
Loader/Unloader
Communications skills
Bagging and packaging
Customer service-focused
Quality control guidelines
Quality Control
Timeline
Food Service Worker
Wholy Smokes
06.2022 - Current
Warehouse Associate
Syncreon
09.2021 - 03.2022
Customer Service Associate
Quality Foods
01.2021 - 08.2021
High School Diploma -
Greer High School
08.2018 - 05.2022