MARQUARVES SMITH
Forest City,NC
Summary
Adept Alignment Technician with a proven track record at Cowan Tire, enhancing vehicle safety and customer satisfaction through expert tire balancing and precise diagnostic skills. Leveraged critical thinking and effective communication to exceed performance standards. Specialized in automotive diagnostics and preventive maintenance, significantly improving repair quality and operations efficiency.
Overview
8
8
years of professional experience
Work History
Tire Technician
Barrys Tire
Forest City, NC
05.2024 - 12.2025
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Increased customer satisfaction with precise tire balancing, rotations, and repairs.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Conducted oil and fluid changes including filters as well.
- Rotated, mounted and balanced tires on cars, trucks, vans and lawnmowers. Replaced and repaired tires using best practices for safe vehicle maintenance Serviced customer vehicles quickly and accurately to meet daily appointments.
- Perform oil changes and other mechanic operations when needed.
- Conducted thorough inspections of tires to identify wear patterns and recommend replacements.
- Performed tire installations and rotations efficiently, ensuring customer satisfaction and safety compliance.
- Implemented process improvements that enhanced workflow and reduced service times in the shop.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Alignment Technician
Cowan Tire
Rutherfordton, NC
05.2023 - 06.2024
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Increased customer satisfaction with precise tire balancing, rotations, and repairs.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Conducted oil and fluid changes including filters as well.
Tire Technician
Barrys Tire
Forest City, NC
01.2022 - 05.2023
- Rotated, mounted and balanced tires on cars, trucks, vans and lawnmowers.
- Replaced and repaired tires using best practices for safe vehicle maintenance
- Serviced customer vehicles quickly and accurately to meet daily appointments.
Fork Lift Driver
Parton Lumber Company
Rutherfordton, NC
01.2021 - 01.2022
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Unloaded trucks and moved materials to staging area.
Tire Technician
Tri City Tire
Forest City, NC
01.2018 - 01.2021
- Rotated, mounted and balanced tires on cars, truck, vans, lawnmowers and atvs.
- Replaced and repaired tires and wheels on vehicles.
- Inflated tires to prescribed PSI.
- Thorough inspections of tires and related components.
Skills
Fork Lift operator - 2 years
Tire technician experience five plus years
Alignment technician 2 years expense
Diagnostic experience a year
Timeline
Tire Technician
Barrys Tire
05.2024 - 12.2025
Alignment Technician
Cowan Tire
05.2023 - 06.2024
Tire Technician
Barrys Tire
01.2022 - 05.2023
Fork Lift Driver
Parton Lumber Company
01.2021 - 01.2022
Tire Technician
Tri City Tire
01.2018 - 01.2021