Marquasha Agnew
Anderson,SC
Summary
Customer-focused with more than five years of experience within fast-paced, high-volume work environments. Highly personable and receptive to customers' needs. Well versed in post office products and services.
Overview
6
6
years of professional experience
Work History
PSE Mail Processing Clerk
USPS
Williamston, SC
12.2023 - Current
- Ensure that all necessary support equipment and materials for sorting are organized
- Lifting or carrying moderate to heavy mail and goods, as well as standing for extended periods of time
- Distributed mail on foot to residences and businesses, delivering to approximately 100 customers per shift
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Proved successful working within tight deadlines and a fast-paced environment
License Examiner
SC DMV
Anderson, SC
08.2020 - 10.2023
- Answers customer inquiries about driver, vehicle, registration, titling, and insurance
- Greets visitors and sends them to relevant sections of branch
- Collects all required fees and donations for Gift of Life Trust fund.
- Collected taxes and fees, submitted payments and issued receipts
- Performed data entry and other administrative tasks to keep records and files organized and accurate
- Examined forms to determine insurance coverage and validity
- Administered written drivers test to students
Student Attendance Specialist
Cyber Academy of SC
Greenville, SC
11.2020 - 06.2023
- Checked and maintained student attendance/engagement data to guarantee compliance with state and federal rules and regulations.
- Developed and maintained historical student and school data files to monitor and track attendance
- Monitored school attendance and collaborated with school administrators, students, parents, and school support team to keep children in school, improve student and school attendance rates, and educate staff and families
- Collaborated closely with instructors to ensure proper attendance
- Communicates with specific student population by email, phone calls, and other means.
- Input daily attendance information into office database for 2300-student school
- Monitored occurrences of extreme absenteeism, unexcused absences and excessive tardiness
Student Records Clerk
Cyber Academy Of SC
Greenville, SC
11.2020 - 06.2023
- Performed several detailed administrative, clerical, and record-keeping tasks relating to enrollment, graduation, or withdrawal of high school students, including those enrolled in special programs, in accordance with set regulations and procedures.
- Receives, organizes, and assesses records.
- Updates files with class credit and grade information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Produced high-quality communications for internal and external use
- Monitored office supplies and made arrangements for restocking of low-stock items
Account Manager
D. Jefferson & Associates
Anderson, SC
12.2017 - 11.2020
- Worked at local owned public accounting firm, providing professional accounting services to individuals and businesses
- Provide broad variety of services, including income tax preparation, audit support, financial statement production, general ledger accounting, and bank reconciliation.
- Assisted clients with information and addressing problems
- Handled month-end reporting and reconciliations, as well as receivables tracking, cash drawer counting, and bank deposits
- Use phone switchboard to answer, screen, or forward calls
- Assist with general office and clerical activities such as answering incoming phone calls, cleaning up office areas, and greeting clients that walk into firm
Staffing Coordinator
Foothills Retirement Community
Easley, SC
10.2019 - 02.2020
- Organized with recruiting agencies to find qualified candidates.
- When completing schedules, I kept track of timekeeping responsibilities and employee time requests.
- Determined stock levels for items based on usage, inventory, and projected depletion.
- Monitored expiration date, assured stock was rotated to limit outdated products, and removed outdated items from use
- Purchased, coordinated, and distributed materials to appointed areas for personnel
- Interviewed, hired, and mentored over 20 new personnel and oversaw all staffing operations
- Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers
Education
Associate of Applied Science -
Purdue Global
West Lafayette, IN03.2025
High School Diploma -
Westside High School
Anderson, SC06.2012
Skills
- MS Office
- Good Telephone Etiquette
- Attention to Detail
- Task Prioritization
- Conflict Resolution
- Analytical and Critical Thinking
- Data Management
- Decision-Making
- Recordkeeping
Timeline
PSE Mail Processing Clerk
USPS
12.2023 - Current
Student Records Clerk
Cyber Academy Of SC
11.2020 - 06.2023
Student Attendance Specialist
Cyber Academy of SC
11.2020 - 06.2023
License Examiner
SC DMV
08.2020 - 10.2023
Staffing Coordinator
Foothills Retirement Community
10.2019 - 02.2020
Account Manager
D. Jefferson & Associates
12.2017 - 11.2020
Associate of Applied Science -
Purdue Global
High School Diploma -
Westside High School
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