Marquel Pierson
Minneapolis,MN
Summary
Detail-oriented Installation and Repair Technician with six years of hands-on experience in technical equipment setup and maintenance for live concert production. Expertise in troubleshooting, preventive maintenance, and technical documentation interpretation. Committed to enhancing processes and ensuring quality standards while delivering dependable results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Live Event Production
Live Nation Worldwide Inc.
Minneapolis, MN
07.2023 - Current
- Contributed to the setup, operation, and teardown of large-scale live event productions.
- Built and installed LED video walls and assisted with staging, lighting, and audio systems.
- Managed equipment changeovers during performances with minimal disruption to show operations.
- Loaded and unloaded trucks, organized equipment, and prepared production areas for events.
- Worked effectively under tight deadlines in high-pressure live entertainment environments.
Service Technician/Installer
Sorenson communications
Saint Paul, MN
12.2021 - 12.2022
- Install and troubleshoot CaptionCall phones in customers' homes
- Courteously train customers on how to use the phone and its features
- Promoted CaptionCall service through direct customer engagement
- Assisted with lead generation activities to expand customer base
- Traveled extensively to various cities and states for appointments.
- Maintain adequate inventory of equipment and supplies in order to service customers
- Represented CaptionCall at various events
Certified Repair Technician
Handi Medical Supply
Saint Paul, MN
07.2019 - 10.2021
- Conducting complex repairs on power wheelchairs, rehabilitation equipment/technology and durable medical equipment
- Utilized various tools, hardware, multimeters, diagnostic code readers, and programmers for repairs.
- Performed preventive maintenance on medical equipment to ensure reliable operation.
- Delivered and set up medical equipment for customers, ensuring safety and compliance with regulations
- Addressed equipment issues directly in clients' homes to ensure functionality and user satisfaction.
- Instructed patients, family members, and caregivers on equipment functions, fostering understanding and confidence in usage
- Rotated on-call responsibilities to provide timely support for medical equipment issues.
- Ensured safe driving of cargo van and box truck for timely equipment transport.
- Completed long drives to various cities for equipment delivery and setup.
Delivery Driver
Amazon Contracted Delivery Partner
Eagan, MN
11.2018 - 07.2019
- Deliver various items to different addresses as assigned
- Stick to a schedule and be time-bound on the job
- Follow the prescribed routes most convenient for delivery
- Load and unload the vehicle as needed
- Inspect, operate and maintain the vehicle and its cleanliness
- Maintain a log of all deliveries and related information for reference and confirmation
- Follow road safety rules and regulations
Forklift Operator
Villaume Industries
Eagan, MN
01.2017 - 12.2018
- Constructed roof and floor trusses efficiently to meet high-volume production needs
- Operated table and hand saws to cut materials accurately
- Managed forklift operations in lumber yards to facilitate material handling and distribution
Education
Bachelor's Degree - Fashion and retail management
The Art Institute International
Minneapolis, MNSkills
- AV lighting support
- Equipment Diagnostics, Repair & Maintenance
- Technical troubleshooting
- Field Service & Independent Work
- Hand & Power Tool Operation
- Inventory management
- Safety compliance
- Critical thinking
- Time Management & Attention to Detail
- Multitasking under pressure
Affiliations
- Enjoy Cycling
- Collecting Vintage clothing
- Collecting vinyl records
- Traveling
- Film Photography
Certification
Certified DME Technician.
Timeline
Live Event Production
Live Nation Worldwide Inc.
07.2023 - Current
Service Technician/Installer
Sorenson communications
12.2021 - 12.2022
Certified Repair Technician
Handi Medical Supply
07.2019 - 10.2021
Delivery Driver
Amazon Contracted Delivery Partner
11.2018 - 07.2019
Forklift Operator
Villaume Industries
01.2017 - 12.2018
Bachelor's Degree - Fashion and retail management
The Art Institute International