Marquell Holte
Largo,FL
Summary
Proven track record in enhancing customer satisfaction and store efficiency, notably with Publix. Skilled in heavy lifting and exceptional customer service, I excel in maintaining organized, safe environments and improving operational workflows. Demonstrated ability to train peers, manage inventory accurately, and foster guest engagement, contributing significantly to team performance and customer satisfaction. Hardworking Floor Worker familiar with operating and maintaining equipment for department. Driven to go above and beyond every day in support of quality, service and productivity goals. Fit and accustomed to long hours, lifting heavy loads and walking great distances.
Overview
1
1
year of professional experience
Work History
Grocery Stocker
Publix
02.2023 - 05.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Floor Worker
Mcdonalds, PDI FOODS
09.2022 - 01.2023
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Aided colleagues with training new employees by sharing best practices and offering guidance when necessary.
- Demonstrated flexibility and adaptability by willingly adjusting schedule or covering additional shifts to support store needs.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Enhanced customer satisfaction by maintaining a clean and safe shopping environment.
Education
High School Diploma -
Largo High School
Largo, FL05.2024
Skills
- Heavy Lifting
- Cleaning and sanitizing
- Workplace Safety
- Physical Stamina
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Food Running
Timeline
Grocery Stocker
Publix
02.2023 - 05.2023
Floor Worker
Mcdonalds, PDI FOODS
09.2022 - 01.2023
High School Diploma -
Largo High School