Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marquella Boutsikaris

Bayville,NJ

Summary

Dedicated worker who is always trying to find new ways to improve and exceed expectations. Very open to feedback on how I can improve. Extremely good at resolving issues. Quick on my feet when there's lots going on. Quick thinker. Exceptional at multitasking. Bring very positive energy to the table and very reliable.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Pandora Jewelry
02.2023 - 06.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale system accurately for efficient transaction processing.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Collaborated with team members to ensure timely restocking of inventory on sales floor.
  • Provided product knowledge training to new associates, fostering a knowledgeable sales team.
  • Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
  • Executed promotional displays and signage in alignment with marketing campaigns to drive engagement.
  • Monitored inventory levels and reported discrepancies to management for effective stock control.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

_ almost always one of the top sellers at the end of each month/ quarter ( top 5 numbers wise)

_ known for drawing in new comers, building relationships



Waitress

Frankies Pizza
02.2022 - 01.2023
  • Provided exceptional customer service to enhance dining experience.
  • Assisted in menu knowledge to effectively recommend specials and pairings.
  • Processed orders accurately using point-of-sale (POS) system.
  • Maintained cleanliness and organization of dining area to ensure safety standards.
  • Very quick on my feet, good at balancing multiple parties at once.

Host

Sand Castle Diner
03.2022 - 12.2022
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Collaborated with kitchen staff to ensure timely service and accuracy of orders.
  • Provided menu information and recommendations to enhance guest experience.

Education

Associate of Science - Business

Ocean County College
Toms River, NJ
05-2024

Skills

  • Teamwork and collaboration
  • Customer engagement
  • Retail sales
  • Product knowledge
  • Relationship building
  • Stocking and receiving
  • Phone etiquette
  • FLUENT IN [GREEK]
  • Conflict resolution
  • POS system operation
  • Upselling strategies
  • Friendly and outgoing
  • Customer service
  • Teamwork
  • Problem-solving

Languages

Greek
Native or Bilingual

Timeline

Retail Sales Associate

Pandora Jewelry
02.2023 - 06.2025

Host

Sand Castle Diner
03.2022 - 12.2022

Waitress

Frankies Pizza
02.2022 - 01.2023

Associate of Science - Business

Ocean County College