Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marques Greene

customer service
San Antonio,TX
Marques Greene

Summary

I am a highly motivated individual who has the capability to work alone and can also be a team player. I truly initiate and excel to provide the best performance .I believe that I can be an asset in any position at any company . My unique perspective, quick learning ability and problem-solving skills would be best describe my mentality. A multi-tasker who excels in high thriving environments.

Overview

20
years of professional experience

Work History

Toyota Motor Manufacturing Texas

Production Team Member
03.2014 - 09.2023

Job overview

  • Examined final confirmation of vehicles for conformance with quality and standardized work instructions were met.
  • Set up and operated production equipment according to daily work orders and safety procedures including 5S standard.
  • Responsible for side airbag installation , grip assist and emergency breaks for Tacoma trucks in Trim department
  • Responsible for training new hire team members as acting lead
  • Kept operations area neat and orderly to minimize obstacles.
  • Used daily system logs to document production information, discussing issues with management.
  • Safely using air/power/vibrating tools and machinery

• Working with vehicle components

• Problem solving and actively improving safety and quality

  • Responsible for light repairs able to be repaired on-line such as cross threaded hardware, broken connectors, removal of excess materials

Brylane

Customer Service Representative
08.2015 - 11.2020

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Godly Men's Cleaning Service

Cleaning Crew Member
07.2007 - 03.2014

Job overview

  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept, mopped and sanitized wooden and tile floors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Sanitized frequented areas and equipment using approved supplies.

Zios Italian Kitchen

Kitchen Manager
07.2005 - 07.2007

Job overview

  • Ability to plan and adjust properly for periods of high or low volume
  • Coach and lead by example
  • Effectively foresee and handle any customer opportunities
  • Follow all health department regulations and safety procedures
  • Commitment to recipe adherence
  • Ensure store is neat clean and organized
  • Perform opening and closing cash management functions i.e. count registers, coupon management, Daily Sales Reports and Labor Accountability Reports

Wash Tub Car Wash

Car Detailer
03.2004 - 07.2005

Job overview

  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Washed wide range of vehicles each day.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.

Education

St Phillips College
San Antonio, TX

Some College (No Degree) from Business Management

University Overview

Westwood University
Houston, TX

Some College (No Degree) from Business Management

University Overview

James Madison High School
San Antonio, TX

High School Diploma
05.2006

University Overview

Skills

  • General Assembly Procedures
  • Teamwork and Coordination
  • Communication
  • PPE Compliance
  • Strong Work Ethic
  • Attention to Detail
  • Quality Inspections
  • Can opreate Hand Tools
  • Quality Assurance Standards
  • Computer literacy
  • Critical thinking
  • Leadership
  • Business Management
  • Production and Processing
  • Raw Materials
  • Work order processing
  • Machine operation proficiency
  • Tool usage competency
  • Production scheduling
  • Material handling
  • Performance monitoring
  • Waste reduction techniques
  • Technical troubleshooting
  • Continuous improvement mindset
  • Project coordination
  • Strong communication
  • Efficient multitasking
  • Attention to detail
  • Problem-solving abilities
  • Product Assembly
  • Safety Management
  • Equipment Troubleshooting
  • Defect Monitoring
  • Parts Inspection
  • Work Order Review
  • Health and Safety Regulations

Timeline

Customer Service Representative
Brylane
08.2015 - 11.2020
Production Team Member
Toyota Motor Manufacturing Texas
03.2014 - 09.2023
Cleaning Crew Member
Godly Men's Cleaning Service
07.2007 - 03.2014
Kitchen Manager
Zios Italian Kitchen
07.2005 - 07.2007
Car Detailer
Wash Tub Car Wash
03.2004 - 07.2005
St Phillips College
Some College (No Degree) from Business Management
Westwood University
Some College (No Degree) from Business Management
James Madison High School
High School Diploma
Marques Greenecustomer service